Hospitality Guaranteed Reviews
Based on 531 reviews and 530 ratings our customers rate us 9.5/10.
very efficient and helpful – How would you describe the overall customer service from Hospitality Guaranteed?
- 10/10 – Please rate the speed and efficiency of our service.
- 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
- 10/10 – Please rate how our team performed in sourcing venues that match your brief?
Sue Franklin – 17/01/2017
Was very happy with the service and will definitely use you again – How would you describe the overall customer service from Hospitality Guaranteed?
- 10/10 – Please rate the speed and efficiency of our service.
- 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
- 10/10 – Please rate how our team performed in sourcing venues that match your brief?
Julie Williams – 19/12/2016
- 7/10 – Please rate the speed and efficiency of our service.
- 6/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
- 7/10 – Please rate how our team performed in sourcing venues that match your brief?
Harriet – 23/11/2016
Fantastic customer service from start to finish. Ben has been very helpful throughout – How would you describe the overall customer service from Hospitality Guaranteed?
- 10/10 – Please rate the speed and efficiency of our service.
- 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
- 10/10 – Please rate how our team performed in sourcing venues that match your brief?
Darren Parkin – 28/10/2016
Always prompt & efficient service from Ben - my main contact when I have had to organise these events. – How would you describe the overall customer service from Hospitality Guaranteed?
- 9/10 – Please rate the speed and efficiency of our service.
- 9/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
- 9/10 – Please rate how our team performed in sourcing venues that match your brief?
Shani Vickers – 12/10/2016
Natalie is awesome! She takes the time to make sure everything is right for your event and always follows up. – How would you describe the overall customer service from Hospitality Guaranteed?
- 10/10 – Please rate the speed and efficiency of our service.
- 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
- 8/10 – Please rate how our team performed in sourcing venues that match your brief?
Sophie Manning – 12/10/2016
I find the customer service from Hospitality Guaranteed is first class. It is a wonderful service. I can honestly say that whoever I deal with are most professional and efficient. – How would you describe the overall customer service from Hospitality Guaranteed?
- 10/10 – Please rate the speed and efficiency of our service.
- 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
- 10/10 – Please rate how our team performed in sourcing venues that match your brief?
Lynne Laws – 30/09/2016
Excellent and highly professional!! – How would you describe the overall customer service from Hospitality Guaranteed?
- 10/10 – Please rate the speed and efficiency of our service.
- 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
- 10/10 – Please rate how our team performed in sourcing venues that match your brief?
Jackie Shelton Apprenticeship Manager UK & Nordics Honeywell Building Solutions – 23/09/2016
Brilliant!!!!! – How would you describe the overall customer service from Hospitality Guaranteed?
- 10/10 – Please rate the speed and efficiency of our service.
- 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
Paul Copper – 21/07/2016
HG are the Top Gun of its field. Ben is the "Maverick" (Tom Cruise) in the team. Always ready to push things to the edge of the envelope... that's his job. The Whole Team are the Best of the Best... The Elite..... The top 1% of their industry..... they don't breed them any better than this! – How would you describe the overall customer service from Hospitality Guaranteed?
- 10/10 – Please rate the speed and efficiency of our service.
- 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
- 10/10 – Please rate how our team performed in sourcing venues that match your brief?
Paul Copper – 14/07/2016
Good - takes the strain away from us – How would you describe the overall customer service from Hospitality Guaranteed?
- 10/10 – Please rate the speed and efficiency of our service.
- 8/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
- 9/10 – Please rate how our team performed in sourcing venues that match your brief?
Sue Franklin – 14/07/2016
Always helpful and very professional in sourcing conference venues at a good rates. – How would you describe the overall customer service from Hospitality Guaranteed?
- 9/10 – Please rate the speed and efficiency of our service.
- 9/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
- 10/10 – Please rate how our team performed in sourcing venues that match your brief?
Colin Lishmund – 08/07/2016
Phenomenal. Wonderful service. I would like to say that I usually deal with Sarah and she is so good at her job, she is amazing. – How would you describe the overall customer service from Hospitality Guaranteed?
- 10/10 – Please rate the speed and efficiency of our service.
- 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
- 10/10 – Please rate how our team performed in sourcing venues that match your brief?
Lynne Laws – 30/06/2016
- 9/10 – Please rate the speed and efficiency of our service.
- 9/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
- 10/10 – Please rate how our team performed in sourcing venues that match your brief?
Sarah Austin – 28/06/2016
Ben Gash was very helpful and professional. – How would you describe the overall customer service from Hospitality Guaranteed?
- 10/10 – Please rate the speed and efficiency of our service.
- 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
- 10/10 – Please rate how our team performed in sourcing venues that match your brief?
Jade Kennedy-Akers – 23/05/2016
Excellent – How would you describe the overall customer service from Hospitality Guaranteed?
- 10/10 – Please rate the speed and efficiency of our service.
- 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
- 10/10 – Please rate how our team performed in sourcing venues that match your brief?
Eric Peacock – 29/04/2016
Excellent from start to finish – How would you describe the overall customer service from Hospitality Guaranteed?
- 10/10 – Please rate the speed and efficiency of our service.
- 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
Andy Ventress – 25/04/2016
Excellent – How would you describe the overall customer service from Hospitality Guaranteed?
- 10/10 – Please rate the speed and efficiency of our service.
- 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
- 10/10 – Please rate how our team performed in sourcing venues that match your brief?
Alan – 22/04/2016
Very friendly and efficient. Everyone was very helpful. Natalie was wonderful. – How would you describe the overall customer service from Hospitality Guaranteed?
- 10/10 – Please rate the speed and efficiency of our service.
- 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
- 10/10 – Please rate how our team performed in sourcing venues that match your brief?
Miriam Hiraman – 19/04/2016
Very professional and quick to respond to queries. – How would you describe the overall customer service from Hospitality Guaranteed?
- 9/10 – Please rate the speed and efficiency of our service.
- 8/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
- 9/10 – Please rate how our team performed in sourcing venues that match your brief?
Hazel Coupe – 05/04/2016
Excellent – How would you describe the overall customer service from Hospitality Guaranteed?
- 10/10 – Please rate the speed and efficiency of our service.
- 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
- 10/10 – Please rate how our team performed in sourcing venues that match your brief?
Diane Mickey – 04/03/2016
- 10/10 – Please rate the speed and efficiency of our service.
- 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
- 10/10 – Please rate how our team performed in sourcing venues that match your brief?
Jenny Williams – 01/03/2016
- 9/10 – Please rate the speed and efficiency of our service.
- 9/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
- 10/10 – Please rate how our team performed in sourcing venues that match your brief?
Nuala Berrow – 26/02/2016
- 9/10 – Please rate the speed and efficiency of our service.
- 9/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
- 9/10 – Please rate how our team performed in sourcing venues that match your brief?
karen – 24/02/2016
Supportive, friendly, helpful and very frequent follow ups to make sure all was well. – How would you describe the overall customer service from Hospitality Guaranteed?
- 9/10 – Please rate the speed and efficiency of our service.
- 9/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
- 10/10 – Please rate how our team performed in sourcing venues that match your brief?
Tracy Davis – 22/02/2016
friendly service, prompt returned calls – How would you describe the overall customer service from Hospitality Guaranteed?
- 9/10 – Please rate the speed and efficiency of our service.
- 9/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
- 9/10 – Please rate how our team performed in sourcing venues that match your brief?
karen – 18/02/2016
Fantastic – How would you describe the overall customer service from Hospitality Guaranteed?
- 10/10 – Please rate the speed and efficiency of our service.
- 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
- 10/10 – Please rate how our team performed in sourcing venues that match your brief?
Gemma – 12/02/2016
Very positive. – How would you describe the overall customer service from Hospitality Guaranteed?
- 9/10 – Please rate the speed and efficiency of our service.
- 9/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
- 8/10 – Please rate how our team performed in sourcing venues that match your brief?
Isobel – 11/02/2016
Hi Isobel,
Many thanks for your feedback. We always complete a call the day after a proposal is sent to ensure it has been recieved. I have asked the team to ensure they check when you will expect an update so don't receive additional calls when a decision hasnt been made.
Thank you again.
Sarah
Victoria Brunton –
Professional, friendly, prompt and helpful. – How would you describe the overall customer service from Hospitality Guaranteed?
- 10/10 – Please rate the speed and efficiency of our service.
- 9/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
- 9/10 – Please rate how our team performed in sourcing venues that match your brief?
Shani – 09/02/2016
- 10/10 – Please rate the speed and efficiency of our service.
- 8/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
- 8/10 – Please rate how our team performed in sourcing venues that match your brief?
Elizabeth Jamieson – 22/01/2016
- 8/10 – Please rate the speed and efficiency of our service.
- 8/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
- 10/10 – Please rate how our team performed in sourcing venues that match your brief?
Jenny Williams – 08/12/2015
I have used HG on many occasions and have always found the service excellent, from initial phone call to conference and all in between the service is fabulous. – How would you describe the overall customer service from Hospitality Guaranteed?
- 10/10 – Please rate the speed and efficiency of our service.
- 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
- 10/10 – Please rate how our team performed in sourcing venues that match your brief?
Lynne Laws – 03/12/2015
Hi Lynne,
Thank you for your feedback. As discussed please use our 0344 number. We have moved to an 0344 as call costs to these numbers are low cost.
Many thanks again.
Sarah
Victoria Brunton –
Absolutely fantastic, really enjoying working with everyone there. – How would you describe the overall customer service from Hospitality Guaranteed?
- 10/10 – Please rate the speed and efficiency of our service.
- 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
- 10/10 – Please rate how our team performed in sourcing venues that match your brief?
Isobel Bartle-Tubbs – 02/12/2015
- 10/10 – Please rate the speed and efficiency of our service.
- 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
- 10/10 – Please rate how our team performed in sourcing venues that match your brief?
Leanne Tonks – 02/12/2015
Fantastic – How would you describe the overall customer service from Hospitality Guaranteed?
- 10/10 – Please rate the speed and efficiency of our service.
- 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
- 10/10 – Please rate how our team performed in sourcing venues that match your brief?
Leanne Tonks – 18/11/2015
Absolutely fantastic! Thank you. – How would you describe the overall customer service from Hospitality Guaranteed?
- 10/10 – Please rate the speed and efficiency of our service.
- 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
- 10/10 – Please rate how our team performed in sourcing venues that match your brief?
Gemma – 18/11/2015
- 10/10 – Please rate the speed and efficiency of our service.
- 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
- 10/10 – Please rate how our team performed in sourcing venues that match your brief?
Leanne Tonks – 13/11/2015
Excellent – How would you describe the overall customer service from Hospitality Guaranteed?
- 10/10 – Please rate the speed and efficiency of our service.
- 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
- 10/10 – Please rate how our team performed in sourcing venues that match your brief?
Arzu – 09/11/2015
Fantastic! – How would you describe the overall customer service from Hospitality Guaranteed?
- 10/10 – Please rate the speed and efficiency of our service.
- 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
- 10/10 – Please rate how our team performed in sourcing venues that match your brief?
Leanne Tonks – 09/11/2015
A great team who went that extra mile to ensure complete satisfaction. – How would you describe the overall customer service from Hospitality Guaranteed?
- 9/10 – Please rate the speed and efficiency of our service.
- 9/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
- 9/10 – Please rate how our team performed in sourcing venues that match your brief?
Dave Campbell – 04/11/2015
HG provided the service I needed promptly & efficiently & forgave me my slowness in responding as well as my technophobic failures – How would you describe the overall customer service from Hospitality Guaranteed?
- 10/10 – Please rate the speed and efficiency of our service.
- 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
- 10/10 – Please rate how our team performed in sourcing venues that match your brief?
Janice – 03/11/2015
Generally speaking, organising corporate events can be a bit of a nightmare, but Hospitality Guaranteed took all of the stress out of it, sourcing venues and negotiating prices. They have been a pleasure to work with! – How would you describe the overall customer service from Hospitality Guaranteed?
- 10/10 – Please rate the speed and efficiency of our service.
- 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
- 10/10 – Please rate how our team performed in sourcing venues that match your brief?
Leanne Tonks – 23/10/2015
Good on the whole. – How would you describe the overall customer service from Hospitality Guaranteed?
- 6/10 – Please rate the speed and efficiency of our service.
- 9/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
- 9/10 – Please rate how our team performed in sourcing venues that match your brief?
Jenny Williams – 12/10/2015
very good – How would you describe the overall customer service from Hospitality Guaranteed?
- 10/10 – Please rate the speed and efficiency of our service.
- 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
- 10/10 – Please rate how our team performed in sourcing venues that match your brief?
Susan Adams – 02/10/2015
fantastic service – How would you describe the overall customer service from Hospitality Guaranteed?
- 9/10 – Please rate the speed and efficiency of our service.
- 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
- 10/10 – Please rate how our team performed in sourcing venues that match your brief?
James Lawrence – 25/09/2015
My contacts at HG are delightful people, friendly and patient with customer focus being obvious. – How would you describe the overall customer service from Hospitality Guaranteed?
- 7/10 – Please rate the speed and efficiency of our service.
- 7/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
- 10/10 – Please rate how our team performed in sourcing venues that match your brief?
Harriet – 02/09/2015
- 7/10 – Please rate the speed and efficiency of our service.
- 7/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
- 7/10 – Please rate how our team performed in sourcing venues that match your brief?
Brady Scott – 13/08/2015
very good – How would you describe the overall customer service from Hospitality Guaranteed?
- 10/10 – Please rate the speed and efficiency of our service.
- 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
- 10/10 – Please rate how our team performed in sourcing venues that match your brief?
Charlotte Doyle – 21/07/2015
fantastic – How would you describe the overall customer service from Hospitality Guaranteed?
- 10/10 – Please rate the speed and efficiency of our service.
- 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
- 7/10 – Please rate how our team performed in sourcing venues that match your brief?
lindsay mccurdy – 16/07/2015
Excellent-staff are very friendly and always willing to help. – How would you describe the overall customer service from Hospitality Guaranteed?
- 9/10 – Please rate the speed and efficiency of our service.
- 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
- 9/10 – Please rate how our team performed in sourcing venues that match your brief?
Kim – 16/07/2015
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