Hospitality Guaranteed reviews and feedback - independently hosted by CustomerSure

Fantastic, Ruth and Sarah both take time to fully understand our requirements before looking for Venues. – How would you describe the overall customer service from Hospitality Guaranteed?

10/10 – Please rate the speed and efficiency of our service.
10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
9/10 – Please rate how our team performed in sourcing venues that match your brief?

Nick Wilson – 09 Oct 13 – Add public reply

Fantastic. You are always happy to help with any inquiry i have. – How would you describe the overall customer service from Hospitality Guaranteed?

9/10 – Please rate the speed and efficiency of our service.
9/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
9/10 – Please rate how our team performed in sourcing venues that match your brief?

Zoey Woodward – 09 Oct 13 – Add public reply

10/10 – Please rate the speed and efficiency of our service.
10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
10/10 – Please rate how our team performed in sourcing venues that match your brief?

Elaina Taylor – 07 Oct 13 – Add public reply

Excellent. – How would you describe the overall customer service from Hospitality Guaranteed?

10/10 – Please rate the speed and efficiency of our service.
10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
10/10 – Please rate how our team performed in sourcing venues that match your brief?

Nancy McCormick – 26 Sep 13 – Add public reply

10/10 – Please rate the speed and efficiency of our service.
10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
10/10 – Please rate how our team performed in sourcing venues that match your brief?

Elaina – 04 Sep 13 – Add public reply

10/10 – Please rate the speed and efficiency of our service.
10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
10/10 – Please rate how our team performed in sourcing venues that match your brief?

Elaina – 04 Sep 13 – Add public reply

Excellent, customer service is always great – How would you describe the overall customer service from Hospitality Guaranteed?

10/10 – Please rate the speed and efficiency of our service.
10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
10/10 – Please rate how our team performed in sourcing venues that match your brief?

Helen Jenkinson – 28 Aug 13 – Add public reply

10/10 – Please rate the speed and efficiency of our service.
10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
10/10 – Please rate how our team performed in sourcing venues that match your brief?

Elaina Taylor – 08 Aug 13 – Add public reply

10/10 – Please rate the speed and efficiency of our service.
10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
10/10 – Please rate how our team performed in sourcing venues that match your brief?

Elaina – 07 Aug 13 – Add public reply

10/10 – Please rate the speed and efficiency of our service.
10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
10/10 – Please rate how our team performed in sourcing venues that match your brief?

Elaina – 07 Aug 13 – Add public reply

Very friendly, easy-going and pleasant to deal with – How would you describe the overall customer service from Hospitality Guaranteed?

10/10 – Please rate the speed and efficiency of our service.
8/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
10/10 – Please rate how our team performed in sourcing venues that match your brief?

Jacky Dodd – 25 Jul 13 – Add public reply

10/10 – Please rate the speed and efficiency of our service.
10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
10/10 – Please rate how our team performed in sourcing venues that match your brief?

Elaina Taylor – 12 Jul 13 – Add public reply

Your Sales & Conference Co-ordinator, Sarah Tweddle, was amazing, nothing was too much trouble and everything we asked for was provided. She was friendly and efficient yet professional at all times. An asset to your organisation. Customer service was, therefore, excellent. – How would you describe the overall customer service from Hospitality Guaranteed?

10/10 – Please rate the speed and efficiency of our service.
10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
10/10 – Please rate how our team performed in sourcing venues that match your brief?

Jackie Barton (St Nicholas School) – 12 Jul 13 – Add public reply

Fantastic! Sarah looks after us very, very well. – How would you describe the overall customer service from Hospitality Guaranteed?

10/10 – Please rate the speed and efficiency of our service.
10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
6/10 – Please rate how our team performed in sourcing venues that match your brief?

Lauren McGeachie – 11 Jul 13 – Add public reply

Very good personal service – How would you describe the overall customer service from Hospitality Guaranteed?

8/10 – Please rate the speed and efficiency of our service.
8/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
8/10 – Please rate how our team performed in sourcing venues that match your brief?

Danni – 08 Jul 13 – Add public reply

10/10 – Please rate the speed and efficiency of our service.
10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
10/10 – Please rate how our team performed in sourcing venues that match your brief?

Elaina Taylor – 05 Jul 13 – Add public reply

Great – How would you describe the overall customer service from Hospitality Guaranteed?

10/10 – Please rate the speed and efficiency of our service.
10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
10/10 – Please rate how our team performed in sourcing venues that match your brief?

Elaina Taylor – 04 Jul 13 – Add public reply

10/10 – Please rate the speed and efficiency of our service.
10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
10/10 – Please rate how our team performed in sourcing venues that match your brief?

Elaina Taylor – 26 Jun 13 – Add public reply

9/10 – Please rate the speed and efficiency of our service.
9/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
10/10 – Please rate how our team performed in sourcing venues that match your brief?

Lea Palmer – 20 Jun 13 – Add public reply

Excellent – How would you describe the overall customer service from Hospitality Guaranteed?

10/10 – Please rate the speed and efficiency of our service.
10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
10/10 – Please rate how our team performed in sourcing venues that match your brief?

Elaina Taylor – 17 Jun 13 – Add public reply

10/10 – Please rate the speed and efficiency of our service.
10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
10/10 – Please rate how our team performed in sourcing venues that match your brief?

Jennifer – 17 Jun 13 – Add public reply

Good, prompt service. – How would you describe the overall customer service from Hospitality Guaranteed?

10/10 – Please rate the speed and efficiency of our service.
10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
10/10 – Please rate how our team performed in sourcing venues that match your brief?

Susan Skinner – 17 Jun 13 – Add public reply

Very good. Sarah is always spot on! – How would you describe the overall customer service from Hospitality Guaranteed?

10/10 – Please rate the speed and efficiency of our service.
10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
9/10 – Please rate how our team performed in sourcing venues that match your brief?

Elaina – 14 Jun 13 – Add public reply

Very good. Always happy to help. – How would you describe the overall customer service from Hospitality Guaranteed?

8/10 – Please rate the speed and efficiency of our service.
8/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
8/10 – Please rate how our team performed in sourcing venues that match your brief?

Zoey Woodward – 13 Jun 13 – Add public reply

Once again the service was excellent and everything went smoothly. Thank you for your help! – How would you describe the overall customer service from Hospitality Guaranteed?

10/10 – Please rate the speed and efficiency of our service.
10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
10/10 – Please rate how our team performed in sourcing venues that match your brief?

Jennifer – 06 Jun 13 – Add public reply

Very Good – How would you describe the overall customer service from Hospitality Guaranteed?

9/10 – Please rate the speed and efficiency of our service.
9/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
9/10 – Please rate how our team performed in sourcing venues that match your brief?

Michael Hamilton – 31 May 13 – Add public reply

Very good – How would you describe the overall customer service from Hospitality Guaranteed?

9/10 – Please rate the speed and efficiency of our service.
9/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
9/10 – Please rate how our team performed in sourcing venues that match your brief?

Michael Hamilton – 31 May 13 – Add public reply

Once again the service has been fast and efficient. Ruth was dealing with my request and i recevied all information quickly. Always a pleasure dealing with them. – How would you describe the overall customer service from Hospitality Guaranteed?

10/10 – Please rate the speed and efficiency of our service.
10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
10/10 – Please rate how our team performed in sourcing venues that match your brief?

Jennifer – 13 May 13 – Add public reply

Fantastic - I would recommend it to all – How would you describe the overall customer service from Hospitality Guaranteed?

10/10 – Please rate the speed and efficiency of our service.
10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
7/10 – Please rate how our team performed in sourcing venues that match your brief?

Rachel George – 13 May 13 – Add public reply

Amazing. I dont know what i would have done without Amanda last week. Saved my life! Thank you!!!! – How would you describe the overall customer service from Hospitality Guaranteed?

10/10 – Please rate the speed and efficiency of our service.
10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
10/10 – Please rate how our team performed in sourcing venues that match your brief?

Lucy Edgar – 24 Apr 13 – Add public reply

Brilliant. Wouldn't use anyone else! – How would you describe the overall customer service from Hospitality Guaranteed?

10/10 – Please rate the speed and efficiency of our service.
10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
10/10 – Please rate how our team performed in sourcing venues that match your brief?

Zia Shannon – 24 Apr 13 – Add public reply

Very helpful always availble when i needed advice and help. The service is always excellent!! – How would you describe the overall customer service from Hospitality Guaranteed?

10/10 – Please rate the speed and efficiency of our service.
10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
10/10 – Please rate how our team performed in sourcing venues that match your brief?

Jennifer – 23 Apr 13 – Add public reply

10/10 – Please rate the speed and efficiency of our service.
9/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
10/10 – Please rate how our team performed in sourcing venues that match your brief?

Rob Cheesey – 12 Apr 13 – Add public reply

fantastic - really takes the pressure off me and always great venues – How would you describe the overall customer service from Hospitality Guaranteed?

10/10 – Please rate the speed and efficiency of our service.
10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
10/10 – Please rate how our team performed in sourcing venues that match your brief?

emma brierley – 05 Apr 13 – Add public reply

Excellent friendly and efficient service. It's great to be able to relax and know everything has been done. Sarah makes sure my meeting are all booked and at a great price. – How would you describe the overall customer service from Hospitality Guaranteed?

10/10 – Please rate the speed and efficiency of our service.
10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
10/10 – Please rate how our team performed in sourcing venues that match your brief?

Wendy Frost – 27 Mar 13 – Add public reply

Fantastic customer service – How would you describe the overall customer service from Hospitality Guaranteed?

10/10 – Please rate the speed and efficiency of our service.
10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
10/10 – Please rate how our team performed in sourcing venues that match your brief?

Ashleigh Patterson – 18 Mar 13 – Add public reply

Have very good professional relationship with Sarah at HG. Hope that the number rating above means that 10 is best in sale rather than worse! – How would you describe the overall customer service from Hospitality Guaranteed?

10/10 – Please rate the speed and efficiency of our service.
10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
10/10 – Please rate how our team performed in sourcing venues that match your brief?

Kim Workman – 14 Mar 13 – Add public reply

Really good. It is good to know that you will call us to ask for numbers etc and to double check the booking prior to the event taking place, which is a weight off my mind. – How would you describe the overall customer service from Hospitality Guaranteed?

10/10 – Please rate the speed and efficiency of our service.
10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
10/10 – Please rate how our team performed in sourcing venues that match your brief?

Sue Franklin – 06 Mar 13 – Add public reply

Fantastic, Sarah does a great job! – How would you describe the overall customer service from Hospitality Guaranteed?

10/10 – Please rate the speed and efficiency of our service.
10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
10/10 – Please rate how our team performed in sourcing venues that match your brief?

Lauren – 05 Mar 13 – Add public reply

Fantastic, you found me a hotel, got it within my budget and have also helped my colleagues find a better hotel for their meetings too. Always friendly, polite and even give me a nudge/ reminder when I'm busy and havent booked my venue. – How would you describe the overall customer service from Hospitality Guaranteed?

10/10 – Please rate the speed and efficiency of our service.
10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
10/10 – Please rate how our team performed in sourcing venues that match your brief?

Jaime Cayzer – 26 Feb 13 – Add public reply

Excellent always friendly and helpfull – How would you describe the overall customer service from Hospitality Guaranteed?

10/10 – Please rate the speed and efficiency of our service.
10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
10/10 – Please rate how our team performed in sourcing venues that match your brief?

Andrea Greenwood – 26 Feb 13 – Add public reply

9/10 – Please rate the speed and efficiency of our service.
9/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
9/10 – Please rate how our team performed in sourcing venues that match your brief?

Fiona Flanagan – 22 Feb 13 – Add public reply

First class, Sarah is so helpful. – How would you describe the overall customer service from Hospitality Guaranteed?

10/10 – Please rate the speed and efficiency of our service.
10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
10/10 – Please rate how our team performed in sourcing venues that match your brief?

Wendy Frost – 01 Feb 13 – Add public reply

Fantastic – How would you describe the overall customer service from Hospitality Guaranteed?

10/10 – Please rate the speed and efficiency of our service.
10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
10/10 – Please rate how our team performed in sourcing venues that match your brief?

Natasha – 31 Jan 13 – Add public reply

Sarah was really helpful and provided me with some great options for my meeting, the venue was really good and the service receievd from Sarah was really good, she respended quickly to all questions. – How would you describe the overall customer service from Hospitality Guaranteed?

10/10 – Please rate the speed and efficiency of our service.
10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
10/10 – Please rate how our team performed in sourcing venues that match your brief?

Sara Morton – 23 Jan 13 – Add public reply

The girls are always friendly, knowledgeable and quick to respond. – How would you describe the overall customer service from Hospitality Guaranteed?

10/10 – Please rate the speed and efficiency of our service.
8/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
9/10 – Please rate how our team performed in sourcing venues that match your brief?

Chloe Jackson – 15 Jan 13 – Add public reply

Excellent service, professional and friendly at the same time. Lovely working with Sarah - she is a real treasure! Timely and efficient. Helpful. Reliable. Attentive to customer's needs. Only positive experiences to report :) Thank you and Merry Christmas to you all :) – How would you describe the overall customer service from Hospitality Guaranteed?

10/10 – Please rate the speed and efficiency of our service.
10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
10/10 – Please rate how our team performed in sourcing venues that match your brief?

Lucy Hill – 04 Dec 12 – Add public reply

Friendly, helpful and efficient. Thanks! – How would you describe the overall customer service from Hospitality Guaranteed?

10/10 – Please rate the speed and efficiency of our service.
10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
10/10 – Please rate how our team performed in sourcing venues that match your brief?

Gaia Hudson – 27 Nov 12 – Add public reply

Excellent - cannot fault the service - very pleasantly surprised by the rates offered too. – How would you describe the overall customer service from Hospitality Guaranteed?

10/10 – Please rate the speed and efficiency of our service.
10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
10/10 – Please rate how our team performed in sourcing venues that match your brief?

Sandra Ozturk – 16 Nov 12 – Add public reply

Very helpful and informative staff. Even when I ask them to call back because I have not ahd the time to get the information they need, they always do call back and never mind having tio do so - much appreciated. – How would you describe the overall customer service from Hospitality Guaranteed?

10/10 – Please rate the speed and efficiency of our service.
10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
10/10 – Please rate how our team performed in sourcing venues that match your brief?

Kim Workman – 14 Nov 12 – Add public reply

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