Hospitality Guaranteed Reviews
Based on 522 reviews and 521 ratings our customers rate us 9.5/10.
HG are the Top Gun of its field. Ben is the "Maverick" (Tom Cruise) in the team. Always ready to push things to the edge of the envelope... that's his job. The Whole Team are the Best of the Best... The Elite..... The top 1% of their industry..... they don't breed them any better than this! – How would you describe the overall customer service from Hospitality Guaranteed?
- 10/10 – Please rate the speed and efficiency of our service.
- 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
- 10/10 – Please rate how our team performed in sourcing venues that match your brief?
Paul Copper – 14 Jul 16
Good - takes the strain away from us – How would you describe the overall customer service from Hospitality Guaranteed?
- 10/10 – Please rate the speed and efficiency of our service.
- 8/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
- 9/10 – Please rate how our team performed in sourcing venues that match your brief?
Sue Franklin – 14 Jul 16
Always helpful and very professional in sourcing conference venues at a good rates. – How would you describe the overall customer service from Hospitality Guaranteed?
- 9/10 – Please rate the speed and efficiency of our service.
- 9/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
- 10/10 – Please rate how our team performed in sourcing venues that match your brief?
Colin Lishmund – 08 Jul 16
Phenomenal. Wonderful service. I would like to say that I usually deal with Sarah and she is so good at her job, she is amazing. – How would you describe the overall customer service from Hospitality Guaranteed?
- 10/10 – Please rate the speed and efficiency of our service.
- 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
- 10/10 – Please rate how our team performed in sourcing venues that match your brief?
Lynne Laws – 30 Jun 16
- 9/10 – Please rate the speed and efficiency of our service.
- 9/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
- 10/10 – Please rate how our team performed in sourcing venues that match your brief?
Sarah Austin – 28 Jun 16
Ben Gash was very helpful and professional. – How would you describe the overall customer service from Hospitality Guaranteed?
- 10/10 – Please rate the speed and efficiency of our service.
- 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
- 10/10 – Please rate how our team performed in sourcing venues that match your brief?
Jade Kennedy-Akers – 23 May 16
Excellent – How would you describe the overall customer service from Hospitality Guaranteed?
- 10/10 – Please rate the speed and efficiency of our service.
- 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
- 10/10 – Please rate how our team performed in sourcing venues that match your brief?
Eric Peacock – 29 Apr 16
Excellent from start to finish – How would you describe the overall customer service from Hospitality Guaranteed?
- 10/10 – Please rate the speed and efficiency of our service.
- 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
Andy Ventress – 25 Apr 16
Excellent – How would you describe the overall customer service from Hospitality Guaranteed?
- 10/10 – Please rate the speed and efficiency of our service.
- 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
- 10/10 – Please rate how our team performed in sourcing venues that match your brief?
Alan – 22 Apr 16
Very friendly and efficient. Everyone was very helpful. Natalie was wonderful. – How would you describe the overall customer service from Hospitality Guaranteed?
- 10/10 – Please rate the speed and efficiency of our service.
- 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
- 10/10 – Please rate how our team performed in sourcing venues that match your brief?
Miriam Hiraman – 19 Apr 16
Very professional and quick to respond to queries. – How would you describe the overall customer service from Hospitality Guaranteed?
- 9/10 – Please rate the speed and efficiency of our service.
- 8/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
- 9/10 – Please rate how our team performed in sourcing venues that match your brief?
Hazel Coupe – 05 Apr 16
Excellent – How would you describe the overall customer service from Hospitality Guaranteed?
- 10/10 – Please rate the speed and efficiency of our service.
- 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
- 10/10 – Please rate how our team performed in sourcing venues that match your brief?
Diane Mickey – 04 Mar 16
- 10/10 – Please rate the speed and efficiency of our service.
- 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
- 10/10 – Please rate how our team performed in sourcing venues that match your brief?
Jenny Williams – 01 Mar 16
- 9/10 – Please rate the speed and efficiency of our service.
- 9/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
- 10/10 – Please rate how our team performed in sourcing venues that match your brief?
Nuala Berrow – 26 Feb 16
- 9/10 – Please rate the speed and efficiency of our service.
- 9/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
- 9/10 – Please rate how our team performed in sourcing venues that match your brief?
karen – 24 Feb 16
Supportive, friendly, helpful and very frequent follow ups to make sure all was well. – How would you describe the overall customer service from Hospitality Guaranteed?
- 9/10 – Please rate the speed and efficiency of our service.
- 9/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
- 10/10 – Please rate how our team performed in sourcing venues that match your brief?
Tracy Davis – 22 Feb 16
friendly service, prompt returned calls – How would you describe the overall customer service from Hospitality Guaranteed?
- 9/10 – Please rate the speed and efficiency of our service.
- 9/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
- 9/10 – Please rate how our team performed in sourcing venues that match your brief?
karen – 18 Feb 16
Fantastic – How would you describe the overall customer service from Hospitality Guaranteed?
- 10/10 – Please rate the speed and efficiency of our service.
- 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
- 10/10 – Please rate how our team performed in sourcing venues that match your brief?
Gemma – 12 Feb 16
Very positive. – How would you describe the overall customer service from Hospitality Guaranteed?
- 9/10 – Please rate the speed and efficiency of our service.
- 9/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
- 8/10 – Please rate how our team performed in sourcing venues that match your brief?
Isobel – 11 Feb 16
Hi Isobel,
Many thanks for your feedback. We always complete a call the day after a proposal is sent to ensure it has been recieved. I have asked the team to ensure they check when you will expect an update so don't receive additional calls when a decision hasnt been made.
Thank you again.
Sarah
Victoria Brunton –
Professional, friendly, prompt and helpful. – How would you describe the overall customer service from Hospitality Guaranteed?
- 10/10 – Please rate the speed and efficiency of our service.
- 9/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
- 9/10 – Please rate how our team performed in sourcing venues that match your brief?
Shani – 09 Feb 16
- 10/10 – Please rate the speed and efficiency of our service.
- 8/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
- 8/10 – Please rate how our team performed in sourcing venues that match your brief?
Elizabeth Jamieson – 22 Jan 16
- 8/10 – Please rate the speed and efficiency of our service.
- 8/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
- 10/10 – Please rate how our team performed in sourcing venues that match your brief?
Jenny Williams – 08 Dec 15
I have used HG on many occasions and have always found the service excellent, from initial phone call to conference and all in between the service is fabulous. – How would you describe the overall customer service from Hospitality Guaranteed?
- 10/10 – Please rate the speed and efficiency of our service.
- 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
- 10/10 – Please rate how our team performed in sourcing venues that match your brief?
Lynne Laws – 03 Dec 15
Hi Lynne,
Thank you for your feedback. As discussed please use our 0344 number. We have moved to an 0344 as call costs to these numbers are low cost.
Many thanks again.
Sarah
Victoria Brunton –
Absolutely fantastic, really enjoying working with everyone there. – How would you describe the overall customer service from Hospitality Guaranteed?
- 10/10 – Please rate the speed and efficiency of our service.
- 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
- 10/10 – Please rate how our team performed in sourcing venues that match your brief?
Isobel Bartle-Tubbs – 02 Dec 15
- 10/10 – Please rate the speed and efficiency of our service.
- 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
- 10/10 – Please rate how our team performed in sourcing venues that match your brief?
Leanne Tonks – 02 Dec 15
Fantastic – How would you describe the overall customer service from Hospitality Guaranteed?
- 10/10 – Please rate the speed and efficiency of our service.
- 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
- 10/10 – Please rate how our team performed in sourcing venues that match your brief?
Leanne Tonks – 18 Nov 15
Absolutely fantastic! Thank you. – How would you describe the overall customer service from Hospitality Guaranteed?
- 10/10 – Please rate the speed and efficiency of our service.
- 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
- 10/10 – Please rate how our team performed in sourcing venues that match your brief?
Gemma – 18 Nov 15
- 10/10 – Please rate the speed and efficiency of our service.
- 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
- 10/10 – Please rate how our team performed in sourcing venues that match your brief?
Leanne Tonks – 13 Nov 15
Excellent – How would you describe the overall customer service from Hospitality Guaranteed?
- 10/10 – Please rate the speed and efficiency of our service.
- 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
- 10/10 – Please rate how our team performed in sourcing venues that match your brief?
Arzu – 09 Nov 15
Fantastic! – How would you describe the overall customer service from Hospitality Guaranteed?
- 10/10 – Please rate the speed and efficiency of our service.
- 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
- 10/10 – Please rate how our team performed in sourcing venues that match your brief?
Leanne Tonks – 09 Nov 15
A great team who went that extra mile to ensure complete satisfaction. – How would you describe the overall customer service from Hospitality Guaranteed?
- 9/10 – Please rate the speed and efficiency of our service.
- 9/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
- 9/10 – Please rate how our team performed in sourcing venues that match your brief?
Dave Campbell – 04 Nov 15
HG provided the service I needed promptly & efficiently & forgave me my slowness in responding as well as my technophobic failures – How would you describe the overall customer service from Hospitality Guaranteed?
- 10/10 – Please rate the speed and efficiency of our service.
- 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
- 10/10 – Please rate how our team performed in sourcing venues that match your brief?
Janice – 03 Nov 15
Generally speaking, organising corporate events can be a bit of a nightmare, but Hospitality Guaranteed took all of the stress out of it, sourcing venues and negotiating prices. They have been a pleasure to work with! – How would you describe the overall customer service from Hospitality Guaranteed?
- 10/10 – Please rate the speed and efficiency of our service.
- 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
- 10/10 – Please rate how our team performed in sourcing venues that match your brief?
Leanne Tonks – 23 Oct 15
Good on the whole. – How would you describe the overall customer service from Hospitality Guaranteed?
- 6/10 – Please rate the speed and efficiency of our service.
- 9/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
- 9/10 – Please rate how our team performed in sourcing venues that match your brief?
Jenny Williams – 12 Oct 15
very good – How would you describe the overall customer service from Hospitality Guaranteed?
- 10/10 – Please rate the speed and efficiency of our service.
- 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
- 10/10 – Please rate how our team performed in sourcing venues that match your brief?
Susan Adams – 02 Oct 15
fantastic service – How would you describe the overall customer service from Hospitality Guaranteed?
- 9/10 – Please rate the speed and efficiency of our service.
- 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
- 10/10 – Please rate how our team performed in sourcing venues that match your brief?
James Lawrence – 25 Sep 15
My contacts at HG are delightful people, friendly and patient with customer focus being obvious. – How would you describe the overall customer service from Hospitality Guaranteed?
- 7/10 – Please rate the speed and efficiency of our service.
- 7/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
- 10/10 – Please rate how our team performed in sourcing venues that match your brief?
Harriet – 02 Sep 15
- 7/10 – Please rate the speed and efficiency of our service.
- 7/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
- 7/10 – Please rate how our team performed in sourcing venues that match your brief?
Brady Scott – 13 Aug 15
very good – How would you describe the overall customer service from Hospitality Guaranteed?
- 10/10 – Please rate the speed and efficiency of our service.
- 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
- 10/10 – Please rate how our team performed in sourcing venues that match your brief?
Charlotte Doyle – 21 Jul 15
fantastic – How would you describe the overall customer service from Hospitality Guaranteed?
- 10/10 – Please rate the speed and efficiency of our service.
- 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
- 7/10 – Please rate how our team performed in sourcing venues that match your brief?
lindsay mccurdy – 16 Jul 15
Excellent-staff are very friendly and always willing to help. – How would you describe the overall customer service from Hospitality Guaranteed?
- 9/10 – Please rate the speed and efficiency of our service.
- 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
- 9/10 – Please rate how our team performed in sourcing venues that match your brief?
Kim – 16 Jul 15
Exceptional & Brilliant – How would you describe the overall customer service from Hospitality Guaranteed?
- 10/10 – Please rate the speed and efficiency of our service.
- 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
- 10/10 – Please rate how our team performed in sourcing venues that match your brief?
Ginnette Forde – 10 Jul 15
Excellent. – How would you describe the overall customer service from Hospitality Guaranteed?
- 10/10 – Please rate the speed and efficiency of our service.
- 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
- 10/10 – Please rate how our team performed in sourcing venues that match your brief?
HLM – 30 Jun 15
Very good. I was very pleased with the service from the HG staff who supported me. – How would you describe the overall customer service from Hospitality Guaranteed?
- 10/10 – Please rate the speed and efficiency of our service.
- 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
- 10/10 – Please rate how our team performed in sourcing venues that match your brief?
Mick Hamill – 10 Jun 15
Great, Sarah Tweddle is always efficient and helpful – How would you describe the overall customer service from Hospitality Guaranteed?
- 10/10 – Please rate the speed and efficiency of our service.
- 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
- 10/10 – Please rate how our team performed in sourcing venues that match your brief?
Susan Skinner – 10 Jun 15
Very good – How would you describe the overall customer service from Hospitality Guaranteed?
- 10/10 – Please rate the speed and efficiency of our service.
- 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
- 10/10 – Please rate how our team performed in sourcing venues that match your brief?
Ola – 04 Jun 15
- 10/10 – Please rate the speed and efficiency of our service.
- 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
- 10/10 – Please rate how our team performed in sourcing venues that match your brief?
Jenny Williams – 27 May 15
- 10/10 – Please rate the speed and efficiency of our service.
- 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
- 10/10 – Please rate how our team performed in sourcing venues that match your brief?
Darren Parkin – 18 May 15
Very pleasant and helpful. – How would you describe the overall customer service from Hospitality Guaranteed?
- 7/10 – Please rate the speed and efficiency of our service.
- 8/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
- 10/10 – Please rate how our team performed in sourcing venues that match your brief?
Susan Adams – 09 May 15
Very good – How would you describe the overall customer service from Hospitality Guaranteed?
- 8/10 – Please rate the speed and efficiency of our service.
- 9/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
- 7/10 – Please rate how our team performed in sourcing venues that match your brief?
Ying Li – 06 May 15
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