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Hospitality Guaranteed Reviews

Based on 509 reviews and 508 ratings our customers rate us 9.5/10.

  • 9/10 – Please rate the speed and efficiency of our service.
  • 9/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
  • 10/10 – Please rate how our team performed in sourcing venues that match your brief?

26/02/2016

  • 9/10 – Please rate the speed and efficiency of our service.
  • 9/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
  • 9/10 – Please rate how our team performed in sourcing venues that match your brief?

24/02/2016

Supportive, friendly, helpful and very frequent follow ups to make sure all was well. – How would you describe the overall customer service from Hospitality Guaranteed?

  • 9/10 – Please rate the speed and efficiency of our service.
  • 9/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
  • 10/10 – Please rate how our team performed in sourcing venues that match your brief?

22/02/2016

friendly service, prompt returned calls – How would you describe the overall customer service from Hospitality Guaranteed?

  • 9/10 – Please rate the speed and efficiency of our service.
  • 9/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
  • 9/10 – Please rate how our team performed in sourcing venues that match your brief?

18/02/2016

Fantastic – How would you describe the overall customer service from Hospitality Guaranteed?

  • 10/10 – Please rate the speed and efficiency of our service.
  • 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
  • 10/10 – Please rate how our team performed in sourcing venues that match your brief?

12/02/2016

Very positive. – How would you describe the overall customer service from Hospitality Guaranteed?

  • 9/10 – Please rate the speed and efficiency of our service.
  • 9/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
  • 8/10 – Please rate how our team performed in sourcing venues that match your brief?

11/02/2016

Person’s avatar

Hi Isobel,

Many thanks for your feedback. We always complete a call the day after a proposal is sent to ensure it has been recieved. I have asked the team to ensure they check when you will expect an update so don't receive additional calls when a decision hasnt been made.

Thank you again.

Sarah

Victoria Brunton –

Professional, friendly, prompt and helpful. – How would you describe the overall customer service from Hospitality Guaranteed?

  • 10/10 – Please rate the speed and efficiency of our service.
  • 9/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
  • 9/10 – Please rate how our team performed in sourcing venues that match your brief?

09/02/2016

  • 10/10 – Please rate the speed and efficiency of our service.
  • 8/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
  • 8/10 – Please rate how our team performed in sourcing venues that match your brief?

22/01/2016

  • 8/10 – Please rate the speed and efficiency of our service.
  • 8/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
  • 10/10 – Please rate how our team performed in sourcing venues that match your brief?

08/12/2015

I have used HG on many occasions and have always found the service excellent, from initial phone call to conference and all in between the service is fabulous. – How would you describe the overall customer service from Hospitality Guaranteed?

  • 10/10 – Please rate the speed and efficiency of our service.
  • 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
  • 10/10 – Please rate how our team performed in sourcing venues that match your brief?

03/12/2015

Person’s avatar

Hi Lynne,

Thank you for your feedback. As discussed please use our 0344 number. We have moved to an 0344 as call costs to these numbers are low cost.

Many thanks again.

Sarah

Victoria Brunton –

Absolutely fantastic, really enjoying working with everyone there. – How would you describe the overall customer service from Hospitality Guaranteed?

  • 10/10 – Please rate the speed and efficiency of our service.
  • 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
  • 10/10 – Please rate how our team performed in sourcing venues that match your brief?

02/12/2015

  • 10/10 – Please rate the speed and efficiency of our service.
  • 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
  • 10/10 – Please rate how our team performed in sourcing venues that match your brief?

02/12/2015

Fantastic – How would you describe the overall customer service from Hospitality Guaranteed?

  • 10/10 – Please rate the speed and efficiency of our service.
  • 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
  • 10/10 – Please rate how our team performed in sourcing venues that match your brief?

18/11/2015

Absolutely fantastic! Thank you. – How would you describe the overall customer service from Hospitality Guaranteed?

  • 10/10 – Please rate the speed and efficiency of our service.
  • 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
  • 10/10 – Please rate how our team performed in sourcing venues that match your brief?

18/11/2015

  • 10/10 – Please rate the speed and efficiency of our service.
  • 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
  • 10/10 – Please rate how our team performed in sourcing venues that match your brief?

13/11/2015

Excellent – How would you describe the overall customer service from Hospitality Guaranteed?

  • 10/10 – Please rate the speed and efficiency of our service.
  • 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
  • 10/10 – Please rate how our team performed in sourcing venues that match your brief?

09/11/2015

Fantastic! – How would you describe the overall customer service from Hospitality Guaranteed?

  • 10/10 – Please rate the speed and efficiency of our service.
  • 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
  • 10/10 – Please rate how our team performed in sourcing venues that match your brief?

09/11/2015

A great team who went that extra mile to ensure complete satisfaction. – How would you describe the overall customer service from Hospitality Guaranteed?

  • 9/10 – Please rate the speed and efficiency of our service.
  • 9/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
  • 9/10 – Please rate how our team performed in sourcing venues that match your brief?

04/11/2015

HG provided the service I needed promptly & efficiently & forgave me my slowness in responding as well as my technophobic failures – How would you describe the overall customer service from Hospitality Guaranteed?

  • 10/10 – Please rate the speed and efficiency of our service.
  • 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
  • 10/10 – Please rate how our team performed in sourcing venues that match your brief?

03/11/2015

Generally speaking, organising corporate events can be a bit of a nightmare, but Hospitality Guaranteed took all of the stress out of it, sourcing venues and negotiating prices. They have been a pleasure to work with! – How would you describe the overall customer service from Hospitality Guaranteed?

  • 10/10 – Please rate the speed and efficiency of our service.
  • 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
  • 10/10 – Please rate how our team performed in sourcing venues that match your brief?

23/10/2015

Good on the whole. – How would you describe the overall customer service from Hospitality Guaranteed?

  • 6/10 – Please rate the speed and efficiency of our service.
  • 9/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
  • 9/10 – Please rate how our team performed in sourcing venues that match your brief?

12/10/2015

very good – How would you describe the overall customer service from Hospitality Guaranteed?

  • 10/10 – Please rate the speed and efficiency of our service.
  • 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
  • 10/10 – Please rate how our team performed in sourcing venues that match your brief?

02/10/2015

fantastic service – How would you describe the overall customer service from Hospitality Guaranteed?

  • 9/10 – Please rate the speed and efficiency of our service.
  • 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
  • 10/10 – Please rate how our team performed in sourcing venues that match your brief?

25/09/2015

My contacts at HG are delightful people, friendly and patient with customer focus being obvious. – How would you describe the overall customer service from Hospitality Guaranteed?

  • 7/10 – Please rate the speed and efficiency of our service.
  • 7/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
  • 10/10 – Please rate how our team performed in sourcing venues that match your brief?

02/09/2015

  • 7/10 – Please rate the speed and efficiency of our service.
  • 7/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
  • 7/10 – Please rate how our team performed in sourcing venues that match your brief?

13/08/2015

very good – How would you describe the overall customer service from Hospitality Guaranteed?

  • 10/10 – Please rate the speed and efficiency of our service.
  • 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
  • 10/10 – Please rate how our team performed in sourcing venues that match your brief?

21/07/2015

fantastic – How would you describe the overall customer service from Hospitality Guaranteed?

  • 10/10 – Please rate the speed and efficiency of our service.
  • 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
  • 7/10 – Please rate how our team performed in sourcing venues that match your brief?

16/07/2015

Excellent-staff are very friendly and always willing to help. – How would you describe the overall customer service from Hospitality Guaranteed?

  • 9/10 – Please rate the speed and efficiency of our service.
  • 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
  • 9/10 – Please rate how our team performed in sourcing venues that match your brief?

16/07/2015

Exceptional & Brilliant – How would you describe the overall customer service from Hospitality Guaranteed?

  • 10/10 – Please rate the speed and efficiency of our service.
  • 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
  • 10/10 – Please rate how our team performed in sourcing venues that match your brief?

10/07/2015

Excellent. – How would you describe the overall customer service from Hospitality Guaranteed?

  • 10/10 – Please rate the speed and efficiency of our service.
  • 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
  • 10/10 – Please rate how our team performed in sourcing venues that match your brief?

30/06/2015

Very good. I was very pleased with the service from the HG staff who supported me. – How would you describe the overall customer service from Hospitality Guaranteed?

  • 10/10 – Please rate the speed and efficiency of our service.
  • 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
  • 10/10 – Please rate how our team performed in sourcing venues that match your brief?

10/06/2015

Great, Sarah Tweddle is always efficient and helpful – How would you describe the overall customer service from Hospitality Guaranteed?

  • 10/10 – Please rate the speed and efficiency of our service.
  • 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
  • 10/10 – Please rate how our team performed in sourcing venues that match your brief?

10/06/2015

Very good – How would you describe the overall customer service from Hospitality Guaranteed?

  • 10/10 – Please rate the speed and efficiency of our service.
  • 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
  • 10/10 – Please rate how our team performed in sourcing venues that match your brief?

04/06/2015

  • 10/10 – Please rate the speed and efficiency of our service.
  • 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
  • 10/10 – Please rate how our team performed in sourcing venues that match your brief?

27/05/2015

  • 10/10 – Please rate the speed and efficiency of our service.
  • 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
  • 10/10 – Please rate how our team performed in sourcing venues that match your brief?

18/05/2015

Very pleasant and helpful. – How would you describe the overall customer service from Hospitality Guaranteed?

  • 7/10 – Please rate the speed and efficiency of our service.
  • 8/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
  • 10/10 – Please rate how our team performed in sourcing venues that match your brief?

09/05/2015

Very good – How would you describe the overall customer service from Hospitality Guaranteed?

  • 8/10 – Please rate the speed and efficiency of our service.
  • 9/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
  • 7/10 – Please rate how our team performed in sourcing venues that match your brief?

06/05/2015

  • 8/10 – Please rate the speed and efficiency of our service.
  • 8/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
  • 10/10 – Please rate how our team performed in sourcing venues that match your brief?

30/04/2015

EXCELLENT KEEP UP THE GOOD WORK :) – How would you describe the overall customer service from Hospitality Guaranteed?

  • 10/10 – Please rate the speed and efficiency of our service.
  • 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
  • 8/10 – Please rate how our team performed in sourcing venues that match your brief?

27/03/2015

EXCELLENT KEEP UP THE GOOD WORK :) – How would you describe the overall customer service from Hospitality Guaranteed?

  • 10/10 – Please rate the speed and efficiency of our service.
  • 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
  • 8/10 – Please rate how our team performed in sourcing venues that match your brief?

27/03/2015

Excellent help and support given by Zoe. Although the food was disappointing at our venue, other arrangements met our requirements and overall we had an enjoyable event. – How would you describe the overall customer service from Hospitality Guaranteed?

  • 9/10 – Please rate the speed and efficiency of our service.
  • 7/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
  • 6/10 – Please rate how our team performed in sourcing venues that match your brief?

13/03/2015

  • 9/10 – Please rate the speed and efficiency of our service.
  • 9/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
  • 10/10 – Please rate how our team performed in sourcing venues that match your brief?

13/03/2015

Excellent, Zoe was very helpful throughout – How would you describe the overall customer service from Hospitality Guaranteed?

  • 9/10 – Please rate the speed and efficiency of our service.
  • 9/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
  • 10/10 – Please rate how our team performed in sourcing venues that match your brief?

12/03/2015

  • 10/10 – Please rate the speed and efficiency of our service.
  • 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
  • 10/10 – Please rate how our team performed in sourcing venues that match your brief?

17/02/2015

Great. Sarah has helped me with previous events and hopefully will in future. – How would you describe the overall customer service from Hospitality Guaranteed?

  • 9/10 – Please rate the speed and efficiency of our service.
  • 9/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
  • 9/10 – Please rate how our team performed in sourcing venues that match your brief?

10/02/2015

  • 10/10 – Please rate the speed and efficiency of our service.
  • 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
  • 10/10 – Please rate how our team performed in sourcing venues that match your brief?

04/02/2015

Great service as usual - very helpful that you call us for updates, that takes the pressure off me. – How would you describe the overall customer service from Hospitality Guaranteed?

  • 10/10 – Please rate the speed and efficiency of our service.
  • 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
  • 10/10 – Please rate how our team performed in sourcing venues that match your brief?

12/01/2015

Excellent service as always – How would you describe the overall customer service from Hospitality Guaranteed?

12/01/2015

Fantastic Suberb A* Thank You Sarah – How would you describe the overall customer service from Hospitality Guaranteed?

  • 10/10 – Please rate the speed and efficiency of our service.
  • 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
  • 10/10 – Please rate how our team performed in sourcing venues that match your brief?

08/01/2015

  • 8/10 – Please rate the speed and efficiency of our service.
  • 8/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
  • 8/10 – Please rate how our team performed in sourcing venues that match your brief?

24/12/2014

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