Hospitality Guaranteed Logo

Hospitality Guaranteed Reviews

Based on 490 reviews and 489 ratings our customers rate us 9.5/10.

excellent – How would you describe the overall customer service from Hospitality Guaranteed?

  • 8/10 – Please rate the speed and efficiency of our service.
  • 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
  • 9/10 – Please rate how our team performed in sourcing venues that match your brief?

15.03.2024

Always very good. – How would you describe the overall customer service from Hospitality Guaranteed?

  • 10/10 – Please rate the speed and efficiency of our service.
  • 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
  • 10/10 – Please rate how our team performed in sourcing venues that match your brief?

07.03.2024

Excellent! This booking ended up being particularly challenging, with quite a few last minutes changes, but Amy sorted it all for us and the event was a resounding success. – How would you describe the overall customer service from Hospitality Guaranteed?

  • 10/10 – Please rate the speed and efficiency of our service.
  • 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
  • 10/10 – Please rate how our team performed in sourcing venues that match your brief?

07.03.2024

Great customer service, efficient, will get back if have any questions. – How would you describe the overall customer service from Hospitality Guaranteed?

  • 8/10 – Please rate the speed and efficiency of our service.
  • 8/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
  • 8/10 – Please rate how our team performed in sourcing venues that match your brief?

26.02.2024

  • 10/10 – Please rate the speed and efficiency of our service.
  • 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
  • 10/10 – Please rate how our team performed in sourcing venues that match your brief?

20.02.2024

Outstanding Customer Service – How would you describe the overall customer service from Hospitality Guaranteed?

  • 10/10 – Please rate the speed and efficiency of our service.
  • 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
  • 10/10 – Please rate how our team performed in sourcing venues that match your brief?

20.02.2024

Excellent, this was a very short-notice booking, but Lindsey still managed to get it sorted for us. – How would you describe the overall customer service from Hospitality Guaranteed?

  • 10/10 – Please rate the speed and efficiency of our service.
  • 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
  • 10/10 – Please rate how our team performed in sourcing venues that match your brief?

14.02.2024

Amazing! I always seem to have challenging requests and they always manage to help. – How would you describe the overall customer service from Hospitality Guaranteed?

  • 10/10 – Please rate the speed and efficiency of our service.
  • 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
  • 10/10 – Please rate how our team performed in sourcing venues that match your brief?

08.02.2024

Much better. we had some concerns after the last time we used the conference facilities but the team (namely Amy) have listened and actioned our concerns accordingly. A good day was had by all in nice surroundings and everything working exactly as we would hope. – How would you describe the overall customer service from Hospitality Guaranteed?

  • 10/10 – Please rate the speed and efficiency of our service.
  • 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
  • 10/10 – Please rate how our team performed in sourcing venues that match your brief?

02.02.2024

I always get a 5 star service from HG. The team are fantastic, i would urge anyone and everyone to use them. – How would you describe the overall customer service from Hospitality Guaranteed?

  • 10/10 – Please rate the speed and efficiency of our service.
  • 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
  • 10/10 – Please rate how our team performed in sourcing venues that match your brief?

03.01.2024

Absolutely fantastic. Amy went above and beyond yet again, to ensure we had a brilliant event. Thank you – How would you describe the overall customer service from Hospitality Guaranteed?

  • 10/10 – Please rate the speed and efficiency of our service.
  • 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
  • 10/10 – Please rate how our team performed in sourcing venues that match your brief?

21.12.2023

excellent – How would you describe the overall customer service from Hospitality Guaranteed?

  • 10/10 – Please rate the speed and efficiency of our service.
  • 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
  • 10/10 – Please rate how our team performed in sourcing venues that match your brief?

18.12.2023

Having worked at Babcock for numerous years, I have liaised with HG who have always been professional, polite, patient and efficient. Most recently I recieved support from Sarah and Amy with an event that needed a quick turnaround, they were able to deliver a proposal that met our needs and throughout were available to answer questions and respond quickly. – How would you describe the overall customer service from Hospitality Guaranteed?

  • 10/10 – Please rate the speed and efficiency of our service.
  • 9/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
  • 9/10 – Please rate how our team performed in sourcing venues that match your brief?

12.12.2023

Lindsey could not be more helpful and resolved any queries we had efficiently and in a timely manner. – How would you describe the overall customer service from Hospitality Guaranteed?

  • 9/10 – Please rate the speed and efficiency of our service.
  • 9/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
  • 9/10 – Please rate how our team performed in sourcing venues that match your brief?

04.12.2023

  • 8/10 – Please rate the speed and efficiency of our service.
  • 7/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
  • 8/10 – Please rate how our team performed in sourcing venues that match your brief?

27.11.2023

It is the first time I have used your service - I was very impressed, thank you – How would you describe the overall customer service from Hospitality Guaranteed?

  • 9/10 – Please rate the speed and efficiency of our service.
  • 9/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
  • 9/10 – Please rate how our team performed in sourcing venues that match your brief?

24.11.2023

Excellent service - request was actioned and turned around very quickly. – How would you describe the overall customer service from Hospitality Guaranteed?

  • 10/10 – Please rate the speed and efficiency of our service.
  • 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
  • 10/10 – Please rate how our team performed in sourcing venues that match your brief?

20.11.2023

outstanding as always – How would you describe the overall customer service from Hospitality Guaranteed?

  • 10/10 – Please rate the speed and efficiency of our service.
  • 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
  • 10/10 – Please rate how our team performed in sourcing venues that match your brief?

10.11.2023

Amy and Lindsay were absolutely amazing thank you for all your help. – How would you describe the overall customer service from Hospitality Guaranteed?

  • 10/10 – Please rate the speed and efficiency of our service.
  • 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
  • 10/10 – Please rate how our team performed in sourcing venues that match your brief?

09.11.2023

Good – How would you describe the overall customer service from Hospitality Guaranteed?

  • 8/10 – Please rate the speed and efficiency of our service.
  • 8/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
  • 9/10 – Please rate how our team performed in sourcing venues that match your brief?

09.11.2023

  • 10/10 – Please rate the speed and efficiency of our service.
  • 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
  • 9/10 – Please rate how our team performed in sourcing venues that match your brief?

09.11.2023

excellent – How would you describe the overall customer service from Hospitality Guaranteed?

  • 10/10 – Please rate the speed and efficiency of our service.
  • 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
  • 10/10 – Please rate how our team performed in sourcing venues that match your brief?

08.11.2023

very efficient and kept informed all the way – How would you describe the overall customer service from Hospitality Guaranteed?

  • 10/10 – Please rate the speed and efficiency of our service.
  • 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
  • 10/10 – Please rate how our team performed in sourcing venues that match your brief?

07.11.2023

Amy is fantastic, very friendly and always willing to help. – How would you describe the overall customer service from Hospitality Guaranteed?

  • 8/10 – Please rate the speed and efficiency of our service.
  • 9/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
  • 7/10 – Please rate how our team performed in sourcing venues that match your brief?

02.11.2023

Excellent and friendly as always – How would you describe the overall customer service from Hospitality Guaranteed?

  • 8/10 – Please rate the speed and efficiency of our service.
  • 9/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
  • 9/10 – Please rate how our team performed in sourcing venues that match your brief?

02.11.2023

This event was really well received by all attendees, so many thanks for your help. – How would you describe the overall customer service from Hospitality Guaranteed?

  • 10/10 – Please rate the speed and efficiency of our service.
  • 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
  • 10/10 – Please rate how our team performed in sourcing venues that match your brief?

01.11.2023

Amy was incredibly patient and helpful with this booking and her help was very much appreciated. – How would you describe the overall customer service from Hospitality Guaranteed?

  • 10/10 – Please rate the speed and efficiency of our service.
  • 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
  • 10/10 – Please rate how our team performed in sourcing venues that match your brief?

01.11.2023

Very good, Amy was extremely helpful from start to finish – How would you describe the overall customer service from Hospitality Guaranteed?

  • 10/10 – Please rate the speed and efficiency of our service.
  • 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
  • 10/10 – Please rate how our team performed in sourcing venues that match your brief?

01.11.2023

Helpful – How would you describe the overall customer service from Hospitality Guaranteed?

  • 8/10 – Please rate the speed and efficiency of our service.
  • 8/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
  • 8/10 – Please rate how our team performed in sourcing venues that match your brief?

07.08.2023

Great service as ever from Lindsey Curwen, prompt helpful and able to book my team accommodation at late notice - With Lindsey, hospitality is always guaranteed – How would you describe the overall customer service from Hospitality Guaranteed?

  • 10/10 – Please rate the speed and efficiency of our service.
  • 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
  • 10/10 – Please rate how our team performed in sourcing venues that match your brief?

24.07.2023

Cory was very quick to source a location, he was friendly and helpful as always. – How would you describe the overall customer service from Hospitality Guaranteed?

  • 10/10 – Please rate the speed and efficiency of our service.
  • 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
  • 10/10 – Please rate how our team performed in sourcing venues that match your brief?

24.07.2023

excellent – How would you describe the overall customer service from Hospitality Guaranteed?

  • 10/10 – Please rate the speed and efficiency of our service.
  • 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
  • 10/10 – Please rate how our team performed in sourcing venues that match your brief?

21.07.2023

Professional, polite and speedy – How would you describe the overall customer service from Hospitality Guaranteed?

  • 9/10 – Please rate the speed and efficiency of our service.
  • 9/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
  • 9/10 – Please rate how our team performed in sourcing venues that match your brief?

11.07.2023

Gemma Bains was so helpful and accommodated any changes that needed to be made to our booking :) – How would you describe the overall customer service from Hospitality Guaranteed?

  • 9/10 – Please rate the speed and efficiency of our service.
  • 9/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
  • 9/10 – Please rate how our team performed in sourcing venues that match your brief?

11.07.2023

  • 10/10 – Please rate the speed and efficiency of our service.
  • 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
  • 10/10 – Please rate how our team performed in sourcing venues that match your brief?

02.07.2023

As always, Gemma and the rest of the team, was incredibly flexible and helpful – How would you describe the overall customer service from Hospitality Guaranteed?

  • 10/10 – Please rate the speed and efficiency of our service.
  • 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
  • 10/10 – Please rate how our team performed in sourcing venues that match your brief?

30.06.2023

Always available, always happy to be of help, professional. – How would you describe the overall customer service from Hospitality Guaranteed?

  • 10/10 – Please rate the speed and efficiency of our service.
  • 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
  • 10/10 – Please rate how our team performed in sourcing venues that match your brief?

27.06.2023

excellent – How would you describe the overall customer service from Hospitality Guaranteed?

  • 10/10 – Please rate the speed and efficiency of our service.
  • 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
  • 10/10 – Please rate how our team performed in sourcing venues that match your brief?

14.06.2023

Lindsey was brilliant, we had to make a few changes to numbers, but she dealt with our requests quickly and efficiently. – How would you describe the overall customer service from Hospitality Guaranteed?

  • 10/10 – Please rate the speed and efficiency of our service.
  • 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
  • 10/10 – Please rate how our team performed in sourcing venues that match your brief?

14.06.2023

excellent – How would you describe the overall customer service from Hospitality Guaranteed?

  • 10/10 – Please rate the speed and efficiency of our service.
  • 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
  • 10/10 – Please rate how our team performed in sourcing venues that match your brief?

24.05.2023

Brilliant customer service. Gemma Bains was fantastic. This was the first time I'd made a booking and her help was invaluable. – How would you describe the overall customer service from Hospitality Guaranteed?

  • 10/10 – Please rate the speed and efficiency of our service.
  • 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
  • 10/10 – Please rate how our team performed in sourcing venues that match your brief?

12.05.2023

excellent – How would you describe the overall customer service from Hospitality Guaranteed?

  • 10/10 – Please rate the speed and efficiency of our service.
  • 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
  • 10/10 – Please rate how our team performed in sourcing venues that match your brief?

26.04.2023

good – How would you describe the overall customer service from Hospitality Guaranteed?

  • 9/10 – Please rate the speed and efficiency of our service.
  • 8/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
  • 10/10 – Please rate how our team performed in sourcing venues that match your brief?

03.04.2023

Very good service and sourced our required hotel. – How would you describe the overall customer service from Hospitality Guaranteed?

  • 10/10 – Please rate the speed and efficiency of our service.
  • 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
  • 10/10 – Please rate how our team performed in sourcing venues that match your brief?

23.03.2023

The customer service I have received on multiple occasions has been nothing but positive and prompt. I would highly recommend them to my colleagues. Thank you for the service you provide. – How would you describe the overall customer service from Hospitality Guaranteed?

  • 10/10 – Please rate the speed and efficiency of our service.
  • 9/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
  • 10/10 – Please rate how our team performed in sourcing venues that match your brief?

23.03.2023

Unable to answer the question around sourcing a venue as I had already done that on this occassion – How would you describe the overall customer service from Hospitality Guaranteed?

  • 8/10 – Please rate the speed and efficiency of our service.
  • 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
  • 0/10 – Please rate how our team performed in sourcing venues that match your brief?

06.03.2023

Great service from the team - they were able to help at last minute for me to secure a hotel for myself and my team. Lindsey and Sarah were absolute stars. – How would you describe the overall customer service from Hospitality Guaranteed?

  • 10/10 – Please rate the speed and efficiency of our service.
  • 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
  • 10/10 – Please rate how our team performed in sourcing venues that match your brief?

27.02.2023

  • 10/10 – Please rate the speed and efficiency of our service.
  • 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
  • 10/10 – Please rate how our team performed in sourcing venues that match your brief?

21.02.2023

Always outstanding service – How would you describe the overall customer service from Hospitality Guaranteed?

  • 10/10 – Please rate the speed and efficiency of our service.
  • 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
  • 10/10 – Please rate how our team performed in sourcing venues that match your brief?

13.02.2023

very happy thank you – How would you describe the overall customer service from Hospitality Guaranteed?

  • 10/10 – Please rate the speed and efficiency of our service.
  • 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
  • 10/10 – Please rate how our team performed in sourcing venues that match your brief?

09.02.2023

Quick links

Trustworthy Reviews

These reviews are independently hosted by CustomerSure. We cannot delete or edit them.