Hospitality Guaranteed Reviews

Based on 358 reviews and 357 ratings our customers rate us 9.5/10.

  1. Always good, professional and keen to find a solution for our needs. – How would you describe the overall customer service from Hospitality Guaranteed?

    • 10/10 – Please rate the speed and efficiency of our service.
    • 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
    • 10/10 – Please rate how our team performed in sourcing venues that match your brief?

    01 Oct 20 Add public reply

  2. Excellent as usual, especially in the current climate to find safe locations to use. – How would you describe the overall customer service from Hospitality Guaranteed?

    • 10/10 – Please rate the speed and efficiency of our service.
    • 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
    • 10/10 – Please rate how our team performed in sourcing venues that match your brief?

    01 Oct 20 Add public reply

  3. awesome – How would you describe the overall customer service from Hospitality Guaranteed?

    • 8/10 – Please rate the speed and efficiency of our service.
    • 8/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
    • 9/10 – Please rate how our team performed in sourcing venues that match your brief?

    12 Aug 20 Add public reply

  4. 10/10 never have any issues. Extremely helpful and friendly. – How would you describe the overall customer service from Hospitality Guaranteed?

    • 10/10 – Please rate the speed and efficiency of our service.
    • 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
    • 10/10 – Please rate how our team performed in sourcing venues that match your brief?

    12 Aug 20 Add public reply

  5. Most excellent – How would you describe the overall customer service from Hospitality Guaranteed?

    • 10/10 – Please rate the speed and efficiency of our service.
    • 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
    • 10/10 – Please rate how our team performed in sourcing venues that match your brief?

    21 Jul 20 Add public reply

  6. awesome – How would you describe the overall customer service from Hospitality Guaranteed?

    • 10/10 – Please rate the speed and efficiency of our service.
    • 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
    • 9/10 – Please rate how our team performed in sourcing venues that match your brief?

    21 Jul 20 Add public reply

  7. Awesome!! – How would you describe the overall customer service from Hospitality Guaranteed?

    • 10/10 – Please rate the speed and efficiency of our service.
    • 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
    • 10/10 – Please rate how our team performed in sourcing venues that match your brief?

    16 Jul 20 Add public reply

  8. Fantastic. Emily from HG is always friendly, helpful and supportive when it comes helping setting up conferences and meetings – How would you describe the overall customer service from Hospitality Guaranteed?

    • 8/10 – Please rate the speed and efficiency of our service.
    • 8/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
    • 10/10 – Please rate how our team performed in sourcing venues that match your brief?

    18 Mar 20 Add public reply

    • 9/10 – Please rate the speed and efficiency of our service.
    • 9/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
    • 9/10 – Please rate how our team performed in sourcing venues that match your brief?

    10 Mar 20 Add public reply

  9. Efficient and Professional – How would you describe the overall customer service from Hospitality Guaranteed?

    • 9/10 – Please rate the speed and efficiency of our service.
    • 9/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
    • 10/10 – Please rate how our team performed in sourcing venues that match your brief?

    10 Mar 20 Add public reply

  10. Natalie was incredibly friendly, efficient and helpful throughout the whole process. – How would you describe the overall customer service from Hospitality Guaranteed?

    • 10/10 – Please rate the speed and efficiency of our service.
    • 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
    • 10/10 – Please rate how our team performed in sourcing venues that match your brief?

    02 Mar 20 Add public reply

  11. very, very, very, very, very ok :-) – How would you describe the overall customer service from Hospitality Guaranteed?

    • 10/10 – Please rate the speed and efficiency of our service.
    • 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
    • 10/10 – Please rate how our team performed in sourcing venues that match your brief?

    02 Mar 20 Add public reply

  12. Professional, friendly, open-minded and helpful. – How would you describe the overall customer service from Hospitality Guaranteed?

    • 10/10 – Please rate the speed and efficiency of our service.
    • 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
    • 10/10 – Please rate how our team performed in sourcing venues that match your brief?

    02 Mar 20 Add public reply

  13. Great - very happy with all aspects of service from HG. – How would you describe the overall customer service from Hospitality Guaranteed?

    • 10/10 – Please rate the speed and efficiency of our service.
    • 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
    • 10/10 – Please rate how our team performed in sourcing venues that match your brief?

    02 Mar 20 Add public reply

  14. Sarah was efficient, reliable and went the extra mile to ensure our requirements were met. – How would you describe the overall customer service from Hospitality Guaranteed?

    • 10/10 – Please rate the speed and efficiency of our service.
    • 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
    • 10/10 – Please rate how our team performed in sourcing venues that match your brief?

    26 Feb 20 Add public reply

  15. Customer service is always excellent – How would you describe the overall customer service from Hospitality Guaranteed?

    • 10/10 – Please rate the speed and efficiency of our service.
    • 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
    • 10/10 – Please rate how our team performed in sourcing venues that match your brief?

    18 Feb 20 Add public reply

  16. Very efficient and friendly, Natalie was very helpful and patient throughout the whole process. – How would you describe the overall customer service from Hospitality Guaranteed?

    • 10/10 – Please rate the speed and efficiency of our service.
    • 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
    • 10/10 – Please rate how our team performed in sourcing venues that match your brief?

    31 Jan 20 Add public reply

    • 10/10 – Please rate the speed and efficiency of our service.
    • 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
    • 10/10 – Please rate how our team performed in sourcing venues that match your brief?

    28 Jan 20 Add public reply

  17. We have been working closely with HG for 5 years now and they have always provided top class customer service. – How would you describe the overall customer service from Hospitality Guaranteed?

    • 10/10 – Please rate the speed and efficiency of our service.
    • 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
    • 10/10 – Please rate how our team performed in sourcing venues that match your brief?

    14 Jan 20 Add public reply

  18. overall v good – How would you describe the overall customer service from Hospitality Guaranteed?

    • 7/10 – Please rate the speed and efficiency of our service.
    • 8/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
    • 7/10 – Please rate how our team performed in sourcing venues that match your brief?

    24 Dec 19 Add public reply

  19. I’d just like to say that the Hospitality Direct team are extremely easy to work with and so helpful. If only the hotels were the same! I noticed a bit of a delay in response during my last conference booking but I understand that was due to someone leaving. Generally excellent though. – How would you describe the overall customer service from Hospitality Guaranteed?

    • 8/10 – Please rate the speed and efficiency of our service.
    • 8/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
    • 8/10 – Please rate how our team performed in sourcing venues that match your brief?

    20 Dec 19 Add public reply

  20. Customer service is always first rate, the right level of friendliness and professionalism. If they don't know the answer they will go to find it. – How would you describe the overall customer service from Hospitality Guaranteed?

    • 10/10 – Please rate the speed and efficiency of our service.
    • 9/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
    • 10/10 – Please rate how our team performed in sourcing venues that match your brief?

    09 Dec 19 Add public reply

  21. Excellent, helpful and prompt service from Natalie :) – How would you describe the overall customer service from Hospitality Guaranteed?

    • 10/10 – Please rate the speed and efficiency of our service.
    • 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
    • 10/10 – Please rate how our team performed in sourcing venues that match your brief?

    28 Nov 19 Add public reply

  22. Our account manager, Sarah Tweddle, knows the format of our conferences and always ensures I have everything I need. I can always trust that she will have everything covered. – How would you describe the overall customer service from Hospitality Guaranteed?

    • 10/10 – Please rate the speed and efficiency of our service.
    • 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
    • 10/10 – Please rate how our team performed in sourcing venues that match your brief?

    22 Nov 19 Add public reply

  23. Good as always – How would you describe the overall customer service from Hospitality Guaranteed?

    • 9/10 – Please rate the speed and efficiency of our service.
    • 8/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
    • 8/10 – Please rate how our team performed in sourcing venues that match your brief?

    19 Nov 19 Add public reply

    • 10/10 – Please rate the speed and efficiency of our service.
    • 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
    • 10/10 – Please rate how our team performed in sourcing venues that match your brief?

    15 Nov 19 Add public reply

  24. Always very helpful – How would you describe the overall customer service from Hospitality Guaranteed?

    • 8/10 – Please rate the speed and efficiency of our service.
    • 8/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
    • 10/10 – Please rate how our team performed in sourcing venues that match your brief?

    08 Nov 19 Add public reply

    • 8/10 – Please rate the speed and efficiency of our service.
    • 8/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.

    08 Nov 19 Add public reply

    • 10/10 – Please rate the speed and efficiency of our service.
    • 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
    • 10/10 – Please rate how our team performed in sourcing venues that match your brief?

    07 Nov 19 Add public reply

  25. Outstanding. Always very friendly but maintaining that professional and efficient manner. – How would you describe the overall customer service from Hospitality Guaranteed?

    • 9/10 – Please rate the speed and efficiency of our service.
    • 9/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
    • 9/10 – Please rate how our team performed in sourcing venues that match your brief?

    10 Oct 19 Add public reply

  26. Very good, very efficient – How would you describe the overall customer service from Hospitality Guaranteed?

    • 10/10 – Please rate the speed and efficiency of our service.
    • 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
    • 10/10 – Please rate how our team performed in sourcing venues that match your brief?

    27 Sep 19 Add public reply

  27. I have always received good service, staff are always polite and helpful and nothing is ever too much trouble even when I want changes made. – How would you describe the overall customer service from Hospitality Guaranteed?

    • 9/10 – Please rate the speed and efficiency of our service.
    • 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
    • 9/10 – Please rate how our team performed in sourcing venues that match your brief?

    30 Aug 19 Add public reply

  28. Friendly & very efficient – How would you describe the overall customer service from Hospitality Guaranteed?

    • 10/10 – Please rate the speed and efficiency of our service.
    • 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
    • 10/10 – Please rate how our team performed in sourcing venues that match your brief?

    22 Aug 19 Add public reply

    • 10/10 – Please rate the speed and efficiency of our service.
    • 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
    • 10/10 – Please rate how our team performed in sourcing venues that match your brief?

    14 Aug 19 Add public reply

  29. HG are one of the best companies I have used for events. Always efficient and willing to discuss options to provide the best meeting / event possible. – How would you describe the overall customer service from Hospitality Guaranteed?

    • 9/10 – Please rate the speed and efficiency of our service.
    • 9/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
    • 9/10 – Please rate how our team performed in sourcing venues that match your brief?

    24 Jul 19 Add public reply

  30. Excellent – How would you describe the overall customer service from Hospitality Guaranteed?

    • 9/10 – Please rate the speed and efficiency of our service.
    • 9/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
    • 9/10 – Please rate how our team performed in sourcing venues that match your brief?

    24 Jul 19 Add public reply

  31. Brilliant as usual – How would you describe the overall customer service from Hospitality Guaranteed?

    • 10/10 – Please rate the speed and efficiency of our service.
    • 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
    • 10/10 – Please rate how our team performed in sourcing venues that match your brief?

    24 Jul 19 Add public reply

  32. As good as always, your service makes booking an external event quick and easy. – How would you describe the overall customer service from Hospitality Guaranteed?

    • 10/10 – Please rate the speed and efficiency of our service.
    • 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
    • 10/10 – Please rate how our team performed in sourcing venues that match your brief?

    16 Jul 19 Add public reply

  33. Good service – How would you describe the overall customer service from Hospitality Guaranteed?

    • 9/10 – Please rate the speed and efficiency of our service.
    • 9/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
    • 9/10 – Please rate how our team performed in sourcing venues that match your brief?

    15 Jul 19 Add public reply

  34. Great, always so helpful and friendly – How would you describe the overall customer service from Hospitality Guaranteed?

    • 10/10 – Please rate the speed and efficiency of our service.
    • 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
    • 10/10 – Please rate how our team performed in sourcing venues that match your brief?

    09 Jul 19 Add public reply

  35. Absolutely brilliant service and complete professionalism throughout :-) – How would you describe the overall customer service from Hospitality Guaranteed?

    • 10/10 – Please rate the speed and efficiency of our service.
    • 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
    • 10/10 – Please rate how our team performed in sourcing venues that match your brief?

    21 Jun 19 Add public reply

  36. Very efficient & professional, particularly as this was a "short notice" booking. Excellent follow up service offered post meeting & my feedback was taken on board and a swift response from the venue obtained and fed back to me – How would you describe the overall customer service from Hospitality Guaranteed?

    • 10/10 – Please rate the speed and efficiency of our service.
    • 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
    • 10/10 – Please rate how our team performed in sourcing venues that match your brief?

    20 Jun 19 Add public reply

    • 8/10 – Please rate the speed and efficiency of our service.
    • 8/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
    • 8/10 – Please rate how our team performed in sourcing venues that match your brief?

    20 Jun 19 Add public reply

  37. Friendly and helpful. – How would you describe the overall customer service from Hospitality Guaranteed?

    • 8/10 – Please rate the speed and efficiency of our service.
    • 8/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
    • 8/10 – Please rate how our team performed in sourcing venues that match your brief?

    12 Jun 19 Add public reply

  38. Excellent – How would you describe the overall customer service from Hospitality Guaranteed?

    • 10/10 – Please rate the speed and efficiency of our service.
    • 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
    • 10/10 – Please rate how our team performed in sourcing venues that match your brief?

    12 Jun 19 Add public reply

  39. very happy with the friendly and prompt service I receive from your teams – How would you describe the overall customer service from Hospitality Guaranteed?

    • 10/10 – Please rate the speed and efficiency of our service.
    • 9/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
    • 10/10 – Please rate how our team performed in sourcing venues that match your brief?

    11 Jun 19 Add public reply

  40. Very good. Most of all Stacey gave me confidence she would always carry out my requests and communicate information correctly and in a timely manner. Plus always very helpful and happy all the time. – How would you describe the overall customer service from Hospitality Guaranteed?

    • 10/10 – Please rate the speed and efficiency of our service.
    • 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
    • 8/10 – Please rate how our team performed in sourcing venues that match your brief?

    10 Jun 19 Add public reply

  41. Very friendly and courteous team. – How would you describe the overall customer service from Hospitality Guaranteed?

    • 8/10 – Please rate the speed and efficiency of our service.
    • 8/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
    • 8/10 – Please rate how our team performed in sourcing venues that match your brief?

    06 Jun 19 Add public reply

    • 10/10 – Please rate the speed and efficiency of our service.
    • 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
    • 10/10 – Please rate how our team performed in sourcing venues that match your brief?

    05 Jun 19 Add public reply

  42. EXCELLENT! – How would you describe the overall customer service from Hospitality Guaranteed?

    • 10/10 – Please rate the speed and efficiency of our service.
    • 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
    • 10/10 – Please rate how our team performed in sourcing venues that match your brief?

    05 Jun 19 Add public reply

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