Hospitality Guaranteed reviews and feedback - independently hosted by CustomerSure

Amy and Lindsay were absolutely amazing thank you for all your help. – How would you describe the overall customer service from Hospitality Guaranteed?

10/10 – Please rate the speed and efficiency of our service.
10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
10/10 – Please rate how our team performed in sourcing venues that match your brief?

Angelina Nowak – 09 Nov 23

Good – How would you describe the overall customer service from Hospitality Guaranteed?

8/10 – Please rate the speed and efficiency of our service.
8/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
9/10 – Please rate how our team performed in sourcing venues that match your brief?

Linda Palser – 09 Nov 23

10/10 – Please rate the speed and efficiency of our service.
10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
9/10 – Please rate how our team performed in sourcing venues that match your brief?

Tammy Ward – 09 Nov 23

excellent – How would you describe the overall customer service from Hospitality Guaranteed?

10/10 – Please rate the speed and efficiency of our service.
10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
10/10 – Please rate how our team performed in sourcing venues that match your brief?

Becky Chivers – 08 Nov 23

very efficient and kept informed all the way – How would you describe the overall customer service from Hospitality Guaranteed?

10/10 – Please rate the speed and efficiency of our service.
10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
10/10 – Please rate how our team performed in sourcing venues that match your brief?

Michael Robson – 07 Nov 23

Amy is fantastic, very friendly and always willing to help. – How would you describe the overall customer service from Hospitality Guaranteed?

8/10 – Please rate the speed and efficiency of our service.
9/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
7/10 – Please rate how our team performed in sourcing venues that match your brief?

Rebecca – 02 Nov 23

Excellent and friendly as always – How would you describe the overall customer service from Hospitality Guaranteed?

8/10 – Please rate the speed and efficiency of our service.
9/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
9/10 – Please rate how our team performed in sourcing venues that match your brief?

David Fittes – 02 Nov 23

This event was really well received by all attendees, so many thanks for your help. – How would you describe the overall customer service from Hospitality Guaranteed?

10/10 – Please rate the speed and efficiency of our service.
10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
10/10 – Please rate how our team performed in sourcing venues that match your brief?

Jude – 01 Nov 23

Amy was incredibly patient and helpful with this booking and her help was very much appreciated. – How would you describe the overall customer service from Hospitality Guaranteed?

10/10 – Please rate the speed and efficiency of our service.
10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
10/10 – Please rate how our team performed in sourcing venues that match your brief?

Jude – 01 Nov 23

Very good, Amy was extremely helpful from start to finish – How would you describe the overall customer service from Hospitality Guaranteed?

10/10 – Please rate the speed and efficiency of our service.
10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
10/10 – Please rate how our team performed in sourcing venues that match your brief?

Dawn Ross – 01 Nov 23

Helpful – How would you describe the overall customer service from Hospitality Guaranteed?

8/10 – Please rate the speed and efficiency of our service.
8/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
8/10 – Please rate how our team performed in sourcing venues that match your brief?

Michelle Maguire – 07 Aug 23

Great service as ever from Lindsey Curwen, prompt helpful and able to book my team accommodation at late notice - With Lindsey, hospitality is always guaranteed – How would you describe the overall customer service from Hospitality Guaranteed?

10/10 – Please rate the speed and efficiency of our service.
10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
10/10 – Please rate how our team performed in sourcing venues that match your brief?

Sam – 24 Jul 23

Cory was very quick to source a location, he was friendly and helpful as always. – How would you describe the overall customer service from Hospitality Guaranteed?

10/10 – Please rate the speed and efficiency of our service.
10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
10/10 – Please rate how our team performed in sourcing venues that match your brief?

Jude – 24 Jul 23

excellent – How would you describe the overall customer service from Hospitality Guaranteed?

10/10 – Please rate the speed and efficiency of our service.
10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
10/10 – Please rate how our team performed in sourcing venues that match your brief?

Becky Chivers – 21 Jul 23

Professional, polite and speedy – How would you describe the overall customer service from Hospitality Guaranteed?

9/10 – Please rate the speed and efficiency of our service.
9/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
9/10 – Please rate how our team performed in sourcing venues that match your brief?

Julia Boyce – 11 Jul 23

Gemma Bains was so helpful and accommodated any changes that needed to be made to our booking :) – How would you describe the overall customer service from Hospitality Guaranteed?

9/10 – Please rate the speed and efficiency of our service.
9/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
9/10 – Please rate how our team performed in sourcing venues that match your brief?

Nicola Small – 11 Jul 23

10/10 – Please rate the speed and efficiency of our service.
10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
10/10 – Please rate how our team performed in sourcing venues that match your brief?

Becky Chivers – 02 Jul 23

As always, Gemma and the rest of the team, was incredibly flexible and helpful – How would you describe the overall customer service from Hospitality Guaranteed?

10/10 – Please rate the speed and efficiency of our service.
10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
10/10 – Please rate how our team performed in sourcing venues that match your brief?

Jude – 30 Jun 23

Always available, always happy to be of help, professional. – How would you describe the overall customer service from Hospitality Guaranteed?

10/10 – Please rate the speed and efficiency of our service.
10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
10/10 – Please rate how our team performed in sourcing venues that match your brief?

Sue Long – 27 Jun 23

excellent – How would you describe the overall customer service from Hospitality Guaranteed?

10/10 – Please rate the speed and efficiency of our service.
10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
10/10 – Please rate how our team performed in sourcing venues that match your brief?

Becky Chivers – 14 Jun 23

Lindsey was brilliant, we had to make a few changes to numbers, but she dealt with our requests quickly and efficiently. – How would you describe the overall customer service from Hospitality Guaranteed?

10/10 – Please rate the speed and efficiency of our service.
10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
10/10 – Please rate how our team performed in sourcing venues that match your brief?

Jude – 14 Jun 23

excellent – How would you describe the overall customer service from Hospitality Guaranteed?

10/10 – Please rate the speed and efficiency of our service.
10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
10/10 – Please rate how our team performed in sourcing venues that match your brief?

Becky Chivers – 24 May 23

Brilliant customer service. Gemma Bains was fantastic. This was the first time I'd made a booking and her help was invaluable. – How would you describe the overall customer service from Hospitality Guaranteed?

10/10 – Please rate the speed and efficiency of our service.
10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
10/10 – Please rate how our team performed in sourcing venues that match your brief?

Elaine – 12 May 23

excellent – How would you describe the overall customer service from Hospitality Guaranteed?

10/10 – Please rate the speed and efficiency of our service.
10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
10/10 – Please rate how our team performed in sourcing venues that match your brief?

Becky Chivers – 26 Apr 23

good – How would you describe the overall customer service from Hospitality Guaranteed?

9/10 – Please rate the speed and efficiency of our service.
8/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
10/10 – Please rate how our team performed in sourcing venues that match your brief?

Ruth Lethem – 03 Apr 23

Very good service and sourced our required hotel. – How would you describe the overall customer service from Hospitality Guaranteed?

10/10 – Please rate the speed and efficiency of our service.
10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
10/10 – Please rate how our team performed in sourcing venues that match your brief?

Amanda Jones – 23 Mar 23

The customer service I have received on multiple occasions has been nothing but positive and prompt. I would highly recommend them to my colleagues. Thank you for the service you provide. – How would you describe the overall customer service from Hospitality Guaranteed?

10/10 – Please rate the speed and efficiency of our service.
9/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
10/10 – Please rate how our team performed in sourcing venues that match your brief?

Jade Newton – 23 Mar 23

Unable to answer the question around sourcing a venue as I had already done that on this occassion – How would you describe the overall customer service from Hospitality Guaranteed?

8/10 – Please rate the speed and efficiency of our service.
10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
0/10 – Please rate how our team performed in sourcing venues that match your brief?

Andrea Walker – 06 Mar 23

Great service from the team - they were able to help at last minute for me to secure a hotel for myself and my team. Lindsey and Sarah were absolute stars. – How would you describe the overall customer service from Hospitality Guaranteed?

10/10 – Please rate the speed and efficiency of our service.
10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
10/10 – Please rate how our team performed in sourcing venues that match your brief?

Sam Leverton – 27 Feb 23

10/10 – Please rate the speed and efficiency of our service.
10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
10/10 – Please rate how our team performed in sourcing venues that match your brief?

Amanda Meaden – 21 Feb 23

Always outstanding service – How would you describe the overall customer service from Hospitality Guaranteed?

10/10 – Please rate the speed and efficiency of our service.
10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
10/10 – Please rate how our team performed in sourcing venues that match your brief?

Stephen Cobb – 13 Feb 23

very happy thank you – How would you describe the overall customer service from Hospitality Guaranteed?

10/10 – Please rate the speed and efficiency of our service.
10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
10/10 – Please rate how our team performed in sourcing venues that match your brief?

Jude Williams – 09 Feb 23

Lindsey was excellent in fulfilling all our requirements. The process was easy and Lindsey was quick to respond to any of our queries. – How would you describe the overall customer service from Hospitality Guaranteed?

9/10 – Please rate the speed and efficiency of our service.
10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
10/10 – Please rate how our team performed in sourcing venues that match your brief?

Wendi Tribe – 08 Feb 23

Very efficient, responsive and understanding when we had to cancel and re-start twice! – How would you describe the overall customer service from Hospitality Guaranteed?

8/10 – Please rate the speed and efficiency of our service.
8/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
10/10 – Please rate how our team performed in sourcing venues that match your brief?

Lucy Gould – 02 Dec 22

Really good, Cory was super helpful and made the process easy. – How would you describe the overall customer service from Hospitality Guaranteed?

10/10 – Please rate the speed and efficiency of our service.
10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
10/10 – Please rate how our team performed in sourcing venues that match your brief?

Susan Adams – 30 Nov 22

excellent as always – How would you describe the overall customer service from Hospitality Guaranteed?

8/10 – Please rate the speed and efficiency of our service.
8/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
8/10 – Please rate how our team performed in sourcing venues that match your brief?

anna aplin – 30 Nov 22

Friendly and professional communication from Sarah, a real pleasure to work with and extremely helpful. Sourced us a perfect hotel for our conference. – How would you describe the overall customer service from Hospitality Guaranteed?

10/10 – Please rate the speed and efficiency of our service.
10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
10/10 – Please rate how our team performed in sourcing venues that match your brief?

Keren Clifford – 29 Nov 22

All worked perfectly - Lindsey was a superstar – How would you describe the overall customer service from Hospitality Guaranteed?

10/10 – Please rate the speed and efficiency of our service.
10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
10/10 – Please rate how our team performed in sourcing venues that match your brief?

Mark Cowley – 28 Nov 22

10/10 – Please rate the speed and efficiency of our service.
10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
10/10 – Please rate how our team performed in sourcing venues that match your brief?

Carolann Whitney-Maddocks – 18 Nov 22

Very efficient and friendly – How would you describe the overall customer service from Hospitality Guaranteed?

10/10 – Please rate the speed and efficiency of our service.
10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
10/10 – Please rate how our team performed in sourcing venues that match your brief?

Samantha Wills – 15 Nov 22

Gemma is always very helpful and informative, its a pleasure to have her support us in our bookings – How would you describe the overall customer service from Hospitality Guaranteed?

10/10 – Please rate the speed and efficiency of our service.
10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
10/10 – Please rate how our team performed in sourcing venues that match your brief?

sharon – 07 Nov 22

Very pleased with the service. – How would you describe the overall customer service from Hospitality Guaranteed?

9/10 – Please rate the speed and efficiency of our service.
9/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
9/10 – Please rate how our team performed in sourcing venues that match your brief?

Amanda – 06 Oct 22

Very friendly and understanding staff, particularly under pressure :) – How would you describe the overall customer service from Hospitality Guaranteed?

8/10 – Please rate the speed and efficiency of our service.
8/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
8/10 – Please rate how our team performed in sourcing venues that match your brief?

Jo Webb – 20 Sep 22

Fab, Lindsey is wonderful and so helpful (and others in the team I've spoken to before) :-) – How would you describe the overall customer service from Hospitality Guaranteed?

9/10 – Please rate the speed and efficiency of our service.
9/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
9/10 – Please rate how our team performed in sourcing venues that match your brief?

PML – 12 Sep 22

Professional, friendly, knowledgeable - a pleasure to work with! – How would you describe the overall customer service from Hospitality Guaranteed?

10/10 – Please rate the speed and efficiency of our service.
10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
10/10 – Please rate how our team performed in sourcing venues that match your brief?

Julie Hodgkisson – 22 Aug 22

excellent service and feedback following evetn – How would you describe the overall customer service from Hospitality Guaranteed?

10/10 – Please rate the speed and efficiency of our service.
10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
10/10 – Please rate how our team performed in sourcing venues that match your brief?

Anna Aplin – 12 Aug 22

Excellent customer service quickly getting back in touch with us, listening to our requirements and providing regular updates to find a suitable venue. – How would you describe the overall customer service from Hospitality Guaranteed?

8/10 – Please rate the speed and efficiency of our service.
9/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
9/10 – Please rate how our team performed in sourcing venues that match your brief?

Carrie Hush – 10 Aug 22

Fantastic service always – How would you describe the overall customer service from Hospitality Guaranteed?

10/10 – Please rate the speed and efficiency of our service.
10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
10/10 – Please rate how our team performed in sourcing venues that match your brief?

Karen Walker – 29 Jul 22

Gemma was very supportive and made the booking process very easy. Please note - I am providing a work email address as the booking was for a work meeting but these are my personal opinions. – How would you describe the overall customer service from Hospitality Guaranteed?

10/10 – Please rate the speed and efficiency of our service.
10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
10/10 – Please rate how our team performed in sourcing venues that match your brief?

Jude Williams – 22 Jul 22

They were absolutely amazing, so helpful and took the stress away completely. Communication was fantastic as well, really happy with the service. – How would you describe the overall customer service from Hospitality Guaranteed?

9/10 – Please rate the speed and efficiency of our service.
10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
9/10 – Please rate how our team performed in sourcing venues that match your brief?

Laura Ann Marshall – 06 Jul 22

Hospitality Guaranteed Reviews

Based on 522 reviews and 521 ratings our customers rate us 9.5/10.

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