Hospitality Guaranteed Reviews
Onze klanten geven ons 9.5/10, gebaseerd op 490 beoordelingen en 489 scores.
Professional and responsive and very helpful. – How would you describe the overall customer service from Hospitality Guaranteed?
- 10/10 – Please rate the speed and efficiency of our service.
- 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
- 2/10 – Please rate how our team performed in sourcing venues that match your brief?
Francesca – 21 Jun 17
Natalie ensured that we got all the information that we needed from the hotel and was on hand when we had questions. It worked smoothly with the hotel and the arrrangements meant that our conference was a success - well we think so but we are waiting for delegate feedback – How would you describe the overall customer service from Hospitality Guaranteed?
- 8/10 – Please rate the speed and efficiency of our service.
- 8/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
- 8/10 – Please rate how our team performed in sourcing venues that match your brief?
Ruth Parkinson – 09 Jun 17
The event went like clockwork and exceeded expectations in almost every respect. – How would you describe the overall customer service from Hospitality Guaranteed?
- 7/10 – Please rate the speed and efficiency of our service.
- 8/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
- 8/10 – Please rate how our team performed in sourcing venues that match your brief?
Kenny Adamson – 18 May 17
VERY GOOD – How would you describe the overall customer service from Hospitality Guaranteed?
- 9/10 – Please rate the speed and efficiency of our service.
- 9/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
- 10/10 – Please rate how our team performed in sourcing venues that match your brief?
KAREN GRANEY – 15 May 17
Fine - they did what was needed – How would you describe the overall customer service from Hospitality Guaranteed?
- 6/10 – Please rate the speed and efficiency of our service.
- 8/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
- 8/10 – Please rate how our team performed in sourcing venues that match your brief?
Ruth Parkinson – 05 Apr 17
Very efficient and most helpful – How would you describe the overall customer service from Hospitality Guaranteed?
- 10/10 – Please rate the speed and efficiency of our service.
- 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
- 10/10 – Please rate how our team performed in sourcing venues that match your brief?
Jane Gillie – 06 Mar 17
Super friendly, helpful and efficient - thank you so much! – How would you describe the overall customer service from Hospitality Guaranteed?
- 10/10 – Please rate the speed and efficiency of our service.
- 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
- 9/10 – Please rate how our team performed in sourcing venues that match your brief?
Miriam Hiraman – 03 Mar 17
Very efficient and friendly. – How would you describe the overall customer service from Hospitality Guaranteed?
- 10/10 – Please rate the speed and efficiency of our service.
- 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
- 10/10 – Please rate how our team performed in sourcing venues that match your brief?
Hazel Coupe – 28 Feb 17
H G is a fantastic service. Customer care is second to none. I can relax in the knowledge that I can book a conference and that all the contracts and arrangements will be taken care of without any stress on my behalf. – How would you describe the overall customer service from Hospitality Guaranteed?
- 10/10 – Please rate the speed and efficiency of our service.
- 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
- 10/10 – Please rate how our team performed in sourcing venues that match your brief?
Lynne Laws – 15 Feb 17
very efficient and helpful – How would you describe the overall customer service from Hospitality Guaranteed?
- 10/10 – Please rate the speed and efficiency of our service.
- 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
- 10/10 – Please rate how our team performed in sourcing venues that match your brief?
Sue Franklin – 17 Jan 17
Was very happy with the service and will definitely use you again – How would you describe the overall customer service from Hospitality Guaranteed?
- 10/10 – Please rate the speed and efficiency of our service.
- 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
- 10/10 – Please rate how our team performed in sourcing venues that match your brief?
Julie Williams – 19 Dec 16
- 7/10 – Please rate the speed and efficiency of our service.
- 6/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
- 7/10 – Please rate how our team performed in sourcing venues that match your brief?
Harriet – 23 Nov 16
Fantastic customer service from start to finish. Ben has been very helpful throughout – How would you describe the overall customer service from Hospitality Guaranteed?
- 10/10 – Please rate the speed and efficiency of our service.
- 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
- 10/10 – Please rate how our team performed in sourcing venues that match your brief?
Darren Parkin – 28 Oct 16
Always prompt & efficient service from Ben - my main contact when I have had to organise these events. – How would you describe the overall customer service from Hospitality Guaranteed?
- 9/10 – Please rate the speed and efficiency of our service.
- 9/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
- 9/10 – Please rate how our team performed in sourcing venues that match your brief?
Shani Vickers – 12 Oct 16
Natalie is awesome! She takes the time to make sure everything is right for your event and always follows up. – How would you describe the overall customer service from Hospitality Guaranteed?
- 10/10 – Please rate the speed and efficiency of our service.
- 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
- 8/10 – Please rate how our team performed in sourcing venues that match your brief?
Sophie Manning – 12 Oct 16
I find the customer service from Hospitality Guaranteed is first class. It is a wonderful service. I can honestly say that whoever I deal with are most professional and efficient. – How would you describe the overall customer service from Hospitality Guaranteed?
- 10/10 – Please rate the speed and efficiency of our service.
- 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
- 10/10 – Please rate how our team performed in sourcing venues that match your brief?
Lynne Laws – 30 Sep 16
Excellent and highly professional!! – How would you describe the overall customer service from Hospitality Guaranteed?
- 10/10 – Please rate the speed and efficiency of our service.
- 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
- 10/10 – Please rate how our team performed in sourcing venues that match your brief?
Jackie Shelton Apprenticeship Manager UK & Nordics Honeywell Building Solutions – 23 Sep 16
Brilliant!!!!! – How would you describe the overall customer service from Hospitality Guaranteed?
- 10/10 – Please rate the speed and efficiency of our service.
- 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
Paul Copper – 21 Jul 16
HG are the Top Gun of its field. Ben is the "Maverick" (Tom Cruise) in the team. Always ready to push things to the edge of the envelope... that's his job. The Whole Team are the Best of the Best... The Elite..... The top 1% of their industry..... they don't breed them any better than this! – How would you describe the overall customer service from Hospitality Guaranteed?
- 10/10 – Please rate the speed and efficiency of our service.
- 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
- 10/10 – Please rate how our team performed in sourcing venues that match your brief?
Paul Copper – 14 Jul 16
Good - takes the strain away from us – How would you describe the overall customer service from Hospitality Guaranteed?
- 10/10 – Please rate the speed and efficiency of our service.
- 8/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
- 9/10 – Please rate how our team performed in sourcing venues that match your brief?
Sue Franklin – 14 Jul 16
Always helpful and very professional in sourcing conference venues at a good rates. – How would you describe the overall customer service from Hospitality Guaranteed?
- 9/10 – Please rate the speed and efficiency of our service.
- 9/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
- 10/10 – Please rate how our team performed in sourcing venues that match your brief?
Colin Lishmund – 08 Jul 16
Phenomenal. Wonderful service. I would like to say that I usually deal with Sarah and she is so good at her job, she is amazing. – How would you describe the overall customer service from Hospitality Guaranteed?
- 10/10 – Please rate the speed and efficiency of our service.
- 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
- 10/10 – Please rate how our team performed in sourcing venues that match your brief?
Lynne Laws – 30 Jun 16
- 9/10 – Please rate the speed and efficiency of our service.
- 9/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
- 10/10 – Please rate how our team performed in sourcing venues that match your brief?
Sarah Austin – 28 Jun 16
Ben Gash was very helpful and professional. – How would you describe the overall customer service from Hospitality Guaranteed?
- 10/10 – Please rate the speed and efficiency of our service.
- 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
- 10/10 – Please rate how our team performed in sourcing venues that match your brief?
Jade Kennedy-Akers – 23 May 16
Excellent – How would you describe the overall customer service from Hospitality Guaranteed?
- 10/10 – Please rate the speed and efficiency of our service.
- 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
- 10/10 – Please rate how our team performed in sourcing venues that match your brief?
Eric Peacock – 29 Apr 16
Excellent from start to finish – How would you describe the overall customer service from Hospitality Guaranteed?
- 10/10 – Please rate the speed and efficiency of our service.
- 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
Andy Ventress – 25 Apr 16
Excellent – How would you describe the overall customer service from Hospitality Guaranteed?
- 10/10 – Please rate the speed and efficiency of our service.
- 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
- 10/10 – Please rate how our team performed in sourcing venues that match your brief?
Alan – 22 Apr 16
Very friendly and efficient. Everyone was very helpful. Natalie was wonderful. – How would you describe the overall customer service from Hospitality Guaranteed?
- 10/10 – Please rate the speed and efficiency of our service.
- 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
- 10/10 – Please rate how our team performed in sourcing venues that match your brief?
Miriam Hiraman – 19 Apr 16
Very professional and quick to respond to queries. – How would you describe the overall customer service from Hospitality Guaranteed?
- 9/10 – Please rate the speed and efficiency of our service.
- 8/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
- 9/10 – Please rate how our team performed in sourcing venues that match your brief?
Hazel Coupe – 05 Apr 16
Excellent – How would you describe the overall customer service from Hospitality Guaranteed?
- 10/10 – Please rate the speed and efficiency of our service.
- 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
- 10/10 – Please rate how our team performed in sourcing venues that match your brief?
Diane Mickey – 04 Mar 16
- 10/10 – Please rate the speed and efficiency of our service.
- 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
- 10/10 – Please rate how our team performed in sourcing venues that match your brief?
Jenny Williams – 01 Mar 16
- 9/10 – Please rate the speed and efficiency of our service.
- 9/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
- 10/10 – Please rate how our team performed in sourcing venues that match your brief?
Nuala Berrow – 26 Feb 16
- 9/10 – Please rate the speed and efficiency of our service.
- 9/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
- 9/10 – Please rate how our team performed in sourcing venues that match your brief?
karen – 24 Feb 16
Supportive, friendly, helpful and very frequent follow ups to make sure all was well. – How would you describe the overall customer service from Hospitality Guaranteed?
- 9/10 – Please rate the speed and efficiency of our service.
- 9/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
- 10/10 – Please rate how our team performed in sourcing venues that match your brief?
Tracy Davis – 22 Feb 16
friendly service, prompt returned calls – How would you describe the overall customer service from Hospitality Guaranteed?
- 9/10 – Please rate the speed and efficiency of our service.
- 9/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
- 9/10 – Please rate how our team performed in sourcing venues that match your brief?
karen – 18 Feb 16
Fantastic – How would you describe the overall customer service from Hospitality Guaranteed?
- 10/10 – Please rate the speed and efficiency of our service.
- 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
- 10/10 – Please rate how our team performed in sourcing venues that match your brief?
Gemma – 12 Feb 16
Very positive. – How would you describe the overall customer service from Hospitality Guaranteed?
- 9/10 – Please rate the speed and efficiency of our service.
- 9/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
- 8/10 – Please rate how our team performed in sourcing venues that match your brief?
Isobel – 11 Feb 16
Hi Isobel,
Many thanks for your feedback. We always complete a call the day after a proposal is sent to ensure it has been recieved. I have asked the team to ensure they check when you will expect an update so don't receive additional calls when a decision hasnt been made.
Thank you again.
Sarah
Victoria Brunton –
Professional, friendly, prompt and helpful. – How would you describe the overall customer service from Hospitality Guaranteed?
- 10/10 – Please rate the speed and efficiency of our service.
- 9/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
- 9/10 – Please rate how our team performed in sourcing venues that match your brief?
Shani – 09 Feb 16
- 10/10 – Please rate the speed and efficiency of our service.
- 8/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
- 8/10 – Please rate how our team performed in sourcing venues that match your brief?
Elizabeth Jamieson – 22 Jan 16
- 8/10 – Please rate the speed and efficiency of our service.
- 8/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
- 10/10 – Please rate how our team performed in sourcing venues that match your brief?
Jenny Williams – 08 Dec 15
I have used HG on many occasions and have always found the service excellent, from initial phone call to conference and all in between the service is fabulous. – How would you describe the overall customer service from Hospitality Guaranteed?
- 10/10 – Please rate the speed and efficiency of our service.
- 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
- 10/10 – Please rate how our team performed in sourcing venues that match your brief?
Lynne Laws – 03 Dec 15
Hi Lynne,
Thank you for your feedback. As discussed please use our 0344 number. We have moved to an 0344 as call costs to these numbers are low cost.
Many thanks again.
Sarah
Victoria Brunton –
Absolutely fantastic, really enjoying working with everyone there. – How would you describe the overall customer service from Hospitality Guaranteed?
- 10/10 – Please rate the speed and efficiency of our service.
- 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
- 10/10 – Please rate how our team performed in sourcing venues that match your brief?
Isobel Bartle-Tubbs – 02 Dec 15
- 10/10 – Please rate the speed and efficiency of our service.
- 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
- 10/10 – Please rate how our team performed in sourcing venues that match your brief?
Leanne Tonks – 02 Dec 15
Fantastic – How would you describe the overall customer service from Hospitality Guaranteed?
- 10/10 – Please rate the speed and efficiency of our service.
- 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
- 10/10 – Please rate how our team performed in sourcing venues that match your brief?
Leanne Tonks – 18 Nov 15
Absolutely fantastic! Thank you. – How would you describe the overall customer service from Hospitality Guaranteed?
- 10/10 – Please rate the speed and efficiency of our service.
- 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
- 10/10 – Please rate how our team performed in sourcing venues that match your brief?
Gemma – 18 Nov 15
- 10/10 – Please rate the speed and efficiency of our service.
- 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
- 10/10 – Please rate how our team performed in sourcing venues that match your brief?
Leanne Tonks – 13 Nov 15
Excellent – How would you describe the overall customer service from Hospitality Guaranteed?
- 10/10 – Please rate the speed and efficiency of our service.
- 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
- 10/10 – Please rate how our team performed in sourcing venues that match your brief?
Arzu – 09 Nov 15
Fantastic! – How would you describe the overall customer service from Hospitality Guaranteed?
- 10/10 – Please rate the speed and efficiency of our service.
- 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
- 10/10 – Please rate how our team performed in sourcing venues that match your brief?
Leanne Tonks – 09 Nov 15
A great team who went that extra mile to ensure complete satisfaction. – How would you describe the overall customer service from Hospitality Guaranteed?
- 9/10 – Please rate the speed and efficiency of our service.
- 9/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
- 9/10 – Please rate how our team performed in sourcing venues that match your brief?
Dave Campbell – 04 Nov 15
HG provided the service I needed promptly & efficiently & forgave me my slowness in responding as well as my technophobic failures – How would you describe the overall customer service from Hospitality Guaranteed?
- 10/10 – Please rate the speed and efficiency of our service.
- 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
- 10/10 – Please rate how our team performed in sourcing venues that match your brief?
Janice – 03 Nov 15
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