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Hospitality Guaranteed Reviews

Onze klanten geven ons 9.5/10, gebaseerd op 531 beoordelingen en 530 scores.

I always get a 5 star service from HG. The team are fantastic, i would urge anyone and everyone to use them. – How would you describe the overall customer service from Hospitality Guaranteed?

  • 10/10 – Please rate the speed and efficiency of our service.
  • 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
  • 10/10 – Please rate how our team performed in sourcing venues that match your brief?

03/01/2024

Absolutely fantastic. Amy went above and beyond yet again, to ensure we had a brilliant event. Thank you – How would you describe the overall customer service from Hospitality Guaranteed?

  • 10/10 – Please rate the speed and efficiency of our service.
  • 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
  • 10/10 – Please rate how our team performed in sourcing venues that match your brief?

21/12/2023

excellent – How would you describe the overall customer service from Hospitality Guaranteed?

  • 10/10 – Please rate the speed and efficiency of our service.
  • 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
  • 10/10 – Please rate how our team performed in sourcing venues that match your brief?

18/12/2023

Having worked at Babcock for numerous years, I have liaised with HG who have always been professional, polite, patient and efficient. Most recently I recieved support from Sarah and Amy with an event that needed a quick turnaround, they were able to deliver a proposal that met our needs and throughout were available to answer questions and respond quickly. – How would you describe the overall customer service from Hospitality Guaranteed?

  • 10/10 – Please rate the speed and efficiency of our service.
  • 9/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
  • 9/10 – Please rate how our team performed in sourcing venues that match your brief?

12/12/2023

Lindsey could not be more helpful and resolved any queries we had efficiently and in a timely manner. – How would you describe the overall customer service from Hospitality Guaranteed?

  • 9/10 – Please rate the speed and efficiency of our service.
  • 9/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
  • 9/10 – Please rate how our team performed in sourcing venues that match your brief?

04/12/2023

  • 8/10 – Please rate the speed and efficiency of our service.
  • 7/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
  • 8/10 – Please rate how our team performed in sourcing venues that match your brief?

27/11/2023

It is the first time I have used your service - I was very impressed, thank you – How would you describe the overall customer service from Hospitality Guaranteed?

  • 9/10 – Please rate the speed and efficiency of our service.
  • 9/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
  • 9/10 – Please rate how our team performed in sourcing venues that match your brief?

24/11/2023

Excellent service - request was actioned and turned around very quickly. – How would you describe the overall customer service from Hospitality Guaranteed?

  • 10/10 – Please rate the speed and efficiency of our service.
  • 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
  • 10/10 – Please rate how our team performed in sourcing venues that match your brief?

20/11/2023

outstanding as always – How would you describe the overall customer service from Hospitality Guaranteed?

  • 10/10 – Please rate the speed and efficiency of our service.
  • 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
  • 10/10 – Please rate how our team performed in sourcing venues that match your brief?

10/11/2023

Amy and Lindsay were absolutely amazing thank you for all your help. – How would you describe the overall customer service from Hospitality Guaranteed?

  • 10/10 – Please rate the speed and efficiency of our service.
  • 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
  • 10/10 – Please rate how our team performed in sourcing venues that match your brief?

09/11/2023

Good – How would you describe the overall customer service from Hospitality Guaranteed?

  • 8/10 – Please rate the speed and efficiency of our service.
  • 8/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
  • 9/10 – Please rate how our team performed in sourcing venues that match your brief?

09/11/2023

  • 10/10 – Please rate the speed and efficiency of our service.
  • 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
  • 9/10 – Please rate how our team performed in sourcing venues that match your brief?

09/11/2023

excellent – How would you describe the overall customer service from Hospitality Guaranteed?

  • 10/10 – Please rate the speed and efficiency of our service.
  • 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
  • 10/10 – Please rate how our team performed in sourcing venues that match your brief?

08/11/2023

very efficient and kept informed all the way – How would you describe the overall customer service from Hospitality Guaranteed?

  • 10/10 – Please rate the speed and efficiency of our service.
  • 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
  • 10/10 – Please rate how our team performed in sourcing venues that match your brief?

07/11/2023

Amy is fantastic, very friendly and always willing to help. – How would you describe the overall customer service from Hospitality Guaranteed?

  • 8/10 – Please rate the speed and efficiency of our service.
  • 9/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
  • 7/10 – Please rate how our team performed in sourcing venues that match your brief?

02/11/2023

Excellent and friendly as always – How would you describe the overall customer service from Hospitality Guaranteed?

  • 8/10 – Please rate the speed and efficiency of our service.
  • 9/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
  • 9/10 – Please rate how our team performed in sourcing venues that match your brief?

02/11/2023

This event was really well received by all attendees, so many thanks for your help. – How would you describe the overall customer service from Hospitality Guaranteed?

  • 10/10 – Please rate the speed and efficiency of our service.
  • 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
  • 10/10 – Please rate how our team performed in sourcing venues that match your brief?

01/11/2023

Amy was incredibly patient and helpful with this booking and her help was very much appreciated. – How would you describe the overall customer service from Hospitality Guaranteed?

  • 10/10 – Please rate the speed and efficiency of our service.
  • 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
  • 10/10 – Please rate how our team performed in sourcing venues that match your brief?

01/11/2023

Very good, Amy was extremely helpful from start to finish – How would you describe the overall customer service from Hospitality Guaranteed?

  • 10/10 – Please rate the speed and efficiency of our service.
  • 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
  • 10/10 – Please rate how our team performed in sourcing venues that match your brief?

01/11/2023

Helpful – How would you describe the overall customer service from Hospitality Guaranteed?

  • 8/10 – Please rate the speed and efficiency of our service.
  • 8/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
  • 8/10 – Please rate how our team performed in sourcing venues that match your brief?

07/08/2023

Great service as ever from Lindsey Curwen, prompt helpful and able to book my team accommodation at late notice - With Lindsey, hospitality is always guaranteed – How would you describe the overall customer service from Hospitality Guaranteed?

  • 10/10 – Please rate the speed and efficiency of our service.
  • 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
  • 10/10 – Please rate how our team performed in sourcing venues that match your brief?

24/07/2023

Cory was very quick to source a location, he was friendly and helpful as always. – How would you describe the overall customer service from Hospitality Guaranteed?

  • 10/10 – Please rate the speed and efficiency of our service.
  • 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
  • 10/10 – Please rate how our team performed in sourcing venues that match your brief?

24/07/2023

excellent – How would you describe the overall customer service from Hospitality Guaranteed?

  • 10/10 – Please rate the speed and efficiency of our service.
  • 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
  • 10/10 – Please rate how our team performed in sourcing venues that match your brief?

21/07/2023

Professional, polite and speedy – How would you describe the overall customer service from Hospitality Guaranteed?

  • 9/10 – Please rate the speed and efficiency of our service.
  • 9/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
  • 9/10 – Please rate how our team performed in sourcing venues that match your brief?

11/07/2023

Gemma Bains was so helpful and accommodated any changes that needed to be made to our booking :) – How would you describe the overall customer service from Hospitality Guaranteed?

  • 9/10 – Please rate the speed and efficiency of our service.
  • 9/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
  • 9/10 – Please rate how our team performed in sourcing venues that match your brief?

11/07/2023

  • 10/10 – Please rate the speed and efficiency of our service.
  • 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
  • 10/10 – Please rate how our team performed in sourcing venues that match your brief?

02/07/2023

As always, Gemma and the rest of the team, was incredibly flexible and helpful – How would you describe the overall customer service from Hospitality Guaranteed?

  • 10/10 – Please rate the speed and efficiency of our service.
  • 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
  • 10/10 – Please rate how our team performed in sourcing venues that match your brief?

30/06/2023

Always available, always happy to be of help, professional. – How would you describe the overall customer service from Hospitality Guaranteed?

  • 10/10 – Please rate the speed and efficiency of our service.
  • 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
  • 10/10 – Please rate how our team performed in sourcing venues that match your brief?

27/06/2023

excellent – How would you describe the overall customer service from Hospitality Guaranteed?

  • 10/10 – Please rate the speed and efficiency of our service.
  • 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
  • 10/10 – Please rate how our team performed in sourcing venues that match your brief?

14/06/2023

Lindsey was brilliant, we had to make a few changes to numbers, but she dealt with our requests quickly and efficiently. – How would you describe the overall customer service from Hospitality Guaranteed?

  • 10/10 – Please rate the speed and efficiency of our service.
  • 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
  • 10/10 – Please rate how our team performed in sourcing venues that match your brief?

14/06/2023

excellent – How would you describe the overall customer service from Hospitality Guaranteed?

  • 10/10 – Please rate the speed and efficiency of our service.
  • 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
  • 10/10 – Please rate how our team performed in sourcing venues that match your brief?

24/05/2023

Brilliant customer service. Gemma Bains was fantastic. This was the first time I'd made a booking and her help was invaluable. – How would you describe the overall customer service from Hospitality Guaranteed?

  • 10/10 – Please rate the speed and efficiency of our service.
  • 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
  • 10/10 – Please rate how our team performed in sourcing venues that match your brief?

12/05/2023

excellent – How would you describe the overall customer service from Hospitality Guaranteed?

  • 10/10 – Please rate the speed and efficiency of our service.
  • 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
  • 10/10 – Please rate how our team performed in sourcing venues that match your brief?

26/04/2023

good – How would you describe the overall customer service from Hospitality Guaranteed?

  • 9/10 – Please rate the speed and efficiency of our service.
  • 8/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
  • 10/10 – Please rate how our team performed in sourcing venues that match your brief?

03/04/2023

Very good service and sourced our required hotel. – How would you describe the overall customer service from Hospitality Guaranteed?

  • 10/10 – Please rate the speed and efficiency of our service.
  • 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
  • 10/10 – Please rate how our team performed in sourcing venues that match your brief?

23/03/2023

The customer service I have received on multiple occasions has been nothing but positive and prompt. I would highly recommend them to my colleagues. Thank you for the service you provide. – How would you describe the overall customer service from Hospitality Guaranteed?

  • 10/10 – Please rate the speed and efficiency of our service.
  • 9/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
  • 10/10 – Please rate how our team performed in sourcing venues that match your brief?

23/03/2023

Unable to answer the question around sourcing a venue as I had already done that on this occassion – How would you describe the overall customer service from Hospitality Guaranteed?

  • 8/10 – Please rate the speed and efficiency of our service.
  • 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
  • 0/10 – Please rate how our team performed in sourcing venues that match your brief?

06/03/2023

Great service from the team - they were able to help at last minute for me to secure a hotel for myself and my team. Lindsey and Sarah were absolute stars. – How would you describe the overall customer service from Hospitality Guaranteed?

  • 10/10 – Please rate the speed and efficiency of our service.
  • 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
  • 10/10 – Please rate how our team performed in sourcing venues that match your brief?

27/02/2023

  • 10/10 – Please rate the speed and efficiency of our service.
  • 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
  • 10/10 – Please rate how our team performed in sourcing venues that match your brief?

21/02/2023

Always outstanding service – How would you describe the overall customer service from Hospitality Guaranteed?

  • 10/10 – Please rate the speed and efficiency of our service.
  • 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
  • 10/10 – Please rate how our team performed in sourcing venues that match your brief?

13/02/2023

very happy thank you – How would you describe the overall customer service from Hospitality Guaranteed?

  • 10/10 – Please rate the speed and efficiency of our service.
  • 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
  • 10/10 – Please rate how our team performed in sourcing venues that match your brief?

09/02/2023

Lindsey was excellent in fulfilling all our requirements. The process was easy and Lindsey was quick to respond to any of our queries. – How would you describe the overall customer service from Hospitality Guaranteed?

  • 9/10 – Please rate the speed and efficiency of our service.
  • 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
  • 10/10 – Please rate how our team performed in sourcing venues that match your brief?

08/02/2023

Very efficient, responsive and understanding when we had to cancel and re-start twice! – How would you describe the overall customer service from Hospitality Guaranteed?

  • 8/10 – Please rate the speed and efficiency of our service.
  • 8/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
  • 10/10 – Please rate how our team performed in sourcing venues that match your brief?

02/12/2022

Really good, Cory was super helpful and made the process easy. – How would you describe the overall customer service from Hospitality Guaranteed?

  • 10/10 – Please rate the speed and efficiency of our service.
  • 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
  • 10/10 – Please rate how our team performed in sourcing venues that match your brief?

30/11/2022

excellent as always – How would you describe the overall customer service from Hospitality Guaranteed?

  • 8/10 – Please rate the speed and efficiency of our service.
  • 8/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
  • 8/10 – Please rate how our team performed in sourcing venues that match your brief?

30/11/2022

Friendly and professional communication from Sarah, a real pleasure to work with and extremely helpful. Sourced us a perfect hotel for our conference. – How would you describe the overall customer service from Hospitality Guaranteed?

  • 10/10 – Please rate the speed and efficiency of our service.
  • 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
  • 10/10 – Please rate how our team performed in sourcing venues that match your brief?

29/11/2022

All worked perfectly - Lindsey was a superstar – How would you describe the overall customer service from Hospitality Guaranteed?

  • 10/10 – Please rate the speed and efficiency of our service.
  • 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
  • 10/10 – Please rate how our team performed in sourcing venues that match your brief?

28/11/2022

  • 10/10 – Please rate the speed and efficiency of our service.
  • 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
  • 10/10 – Please rate how our team performed in sourcing venues that match your brief?

18/11/2022

Very efficient and friendly – How would you describe the overall customer service from Hospitality Guaranteed?

  • 10/10 – Please rate the speed and efficiency of our service.
  • 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
  • 10/10 – Please rate how our team performed in sourcing venues that match your brief?

15/11/2022

Gemma is always very helpful and informative, its a pleasure to have her support us in our bookings – How would you describe the overall customer service from Hospitality Guaranteed?

  • 10/10 – Please rate the speed and efficiency of our service.
  • 10/10 – Please rate the knowledge and advice from your Hospitality Guaranteed representative.
  • 10/10 – Please rate how our team performed in sourcing venues that match your brief?

07/11/2022

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